Zimri Valencia
Camas, Wa
Summary
Proven HVAC Installer and Automotive Technician with a track record of enhancing customer loyalty and team productivity at Blaico and BMW Portland. Expert in technical troubleshooting and electrical safety, I excel in delivering top-quality installations and repairs, significantly improving workplace efficiency. Skilled in advanced diagnostics and effective communication, I ensure seamless issue resolution and quality assurance. HVAC and Refrigeration Technician skilled at communicating with vendors, team members and customers. Excellent organization skills to manage multiple time-sensitive work orders.
Overview
6
6
years of professional experience
Work History
HVAC Installer
Blairco Heating & Air Conditioning
03.2022 - Current
- Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
- Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
Automotive Technician
BMW Portland
09.2020 - 02.2022
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed safety and emissions inspections.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Diagnosed complex electrical issues, restoring vehicle functionality.
- Reduced repeat repair visits by implementing thorough quality control checks.
- Analyzed vehicle data using advanced diagnostic equipment.
Automotive Technician
Dick Hannah Kia
05.2018 - 08.2020
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Consistently met or exceeded productivity goals by effectively managing time and resources during repairs.
- Streamlined workflow processes by managing service schedules and prioritizing urgent repairs.
- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
- Handled warranty claims professionally, ensuring the appropriate documentation was submitted for timely processing.
- Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
- Mentored junior technicians, sharing expertise to improve their diagnostic and repair skills.
- Mastered electrical vehicle cars and electrical system diagnosis and repair and trained new employees on proper procedures.
- Analyzed vehicle data using advanced diagnostic equipment.
Education
High School Diploma -
Penn Foster
Scranton, Pennsylvania 06.2018
Skills
Electrical Safety
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
French
Beginner (A1)
Interests
Following new technology such as new software and hardware, I enjoy apps and devices that make my life or work easier and more efficient
I enjoy learning, improving, and acquiring new skills and abilities
I participate in forums for programming as well as coding bootcamps such as freecodecamp and projects to practice my skills and knowledge
Hobbies
Building computers as well as diagnosing and repairing to keep devices up and running i enjoy figuring out what happened and why and repairing it and having it operate properly and as designed as well as modifications to devices such as adding extra buttons to my xbox control or upgrading a soldered component on my razer laptop to get more performance out of it adding more ram faster cpu and gpu etc.
Playing strategy, skill based, and cooperative team based video games and board games with friends and family I enjoy and spend hours playing to achieve a specific goal and objective to complete
Photography is something I enjoy and I go on hikes or travel to places to get specific photos that i want to take and i also use adobe photoshop and lightroom to edit photos to get them to look as desired
Building and programming projects and devices that i make with my 3D printer such as lcd screen gauges that made with an arduino wired to the vehicle sensors and basic coding in C++ to get it working for my BMW M3 to get the oil pressure and temperature and other values accurate on the lcd screen to monitor while driving on the race track and verified that the values were correct with temperature probes as well as diagnostic equipment to cross reference and verify
Timeline
HVAC Installer
Blairco Heating & Air Conditioning
03.2022 - Current
Automotive Technician
BMW Portland
09.2020 - 02.2022
Automotive Technician
Dick Hannah Kia
05.2018 - 08.2020
High School Diploma -
Penn Foster
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