Lizbeth Avila González
Mexico City
Summary
Systems Engineer with over 10 years of experience leading Project Management Offices (PMOs) and managing technology infrastructure portfolios. Expert in the strategic management of IT initiatives, modernization of systems, and digital transformation, utilizing agile and hybrid methodologies. Demonstrating a strong ability to align technology with business objectives, optimize resources, and ensure the successful delivery of high-impact projects in industries such as consulting, media, retail, leasing and banking.
Overview
21
21
years of professional experience
1
1
Certification
Work History
PMO Leader, Infrastructure LATAM
DELOITTE
05.2022 - 09.2025
- I managed a portfolio of important technology infrastructure projects and leading a team of Project Managers.
- I led the migration of infrastructure to the cloud (Microsoft Azure), improving the scalability and security of the environments.
- I oversaw the planning, execution, and reporting of project portfolio KPIs to the IT management.
- I promoted the adoption of agile and hybrid methodologies to optimize resource allocation and value delivery.
Scrum Master
BlueTab (Client: Walmart)
08.2021 - 04.2022
- I led the implementation of Business Intelligence (BI) dashboards, optimizing data-driven decision-making in more than 500 points of sale.
- I facilitated the Scrum framework ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) to ensure team performance.
- I reduced report generation in time and improved the accuracy of business information.
- I fostered effective collaboration between technical and business teams to align objectives and deliverables.
Agile Consultant
Itera Process (Client: TELEVISA)
11.2018 - 01.2020
- I led the implementation of Salesforce CRM under agile frameworks, ensuring alignment between the commercial, marketing and technology areas.
- I automated on Google Ad Manage campaigns by setting up business rules in Salesforce.
- I designed and executed work plans, managing risks and dependencies to ensure the fulfillment of deliverables.
- I reported the status of the project portfolio to directors and stakeholders to facilitate decision-making.
Operations Systems Manager
BBVA
02.2012 - 12.2016
- I consolidated a centralized data architecture, improving the accuracy and availability of information for decision-making.
- I oversaw the design and integration of data models and analytical reports in MicroStrategy.
- I coordinated bidding and negotiation processes with technology providers, optimizing costs and ensuring high-value solutions.
- I unified KPIs for Finance, Operations, and Customer Service to standardize corporate reporting.
Operations Systems Consultant
Facileasing S.A. de C.V.
07.2004 - 02.2006
- I increased the operational availability of the Contact Center through a comprehensive re-engineering of processes and systems.
- I generated annual savings in the IT budget through effective negotiation with suppliers.
- Successfully implemented in Microsoft .NET technology projects with SAP integration, meeting scope, time and budget.
- I managed strategic technology projects for the administration of a fleet of 1,500 vehicles.
Education
Master’s Degree - Technological Innovation Management
Ibero-American University (UIA)
06-2017
Computer Systems Engineering - undefined
Higher School of Computing (IPN)
06-2000
Skills
- Project Management and PMO: Microsoft Project, JIRA, Portfolio Management (PPM), KPIs, Risk Management
- Methodologies: Agile, Scrum, Hybrid, Waterfall
- Data Analysis and Visualization: Power BI, MicroStrategy, Business Intelligence (BI)
- Collaboration: Microsoft Teams, SharePoint, Confluence, Miro
- Technologies and Platforms: Salesforce Microsoft Azure, SAP, Microsoft NET
- Team Leadership
- Strategic Vision
- Data-Driven Decision Making
- Problem Solving
- Critical Thinking
- Management Change
- Stakeholder Communication
- Negotiation
Accomplishments
- I increased sales opportunities nationwide through leadership in the implementation of Salesforce CRM in 38 regions of Mexico.
- I reduced operating costs and achieved availability by leading the successful migration of data centers in Colombia and Argentina.
- I improved scalability by leading the comprehensive transition of the technological infrastructure to the Microsoft Azure cloud, reinforcing security and availability.
Certification
- Product Owner Certification | ScrumStudy | May 2026
- AI-powered Project Management | DoingNobal | Nov 2024
- Women in Leadership | MIT Professional Education | Sep 2023
- Scrum Master Certification | CertiProf | Sep 2023
Language
Spanish: Native
English: Upper intermediate (B2)
Timeline
PMO Leader, Infrastructure LATAM
DELOITTE
05.2022 - 09.2025
Scrum Master
BlueTab (Client: Walmart)
08.2021 - 04.2022
Agile Consultant
Itera Process (Client: TELEVISA)
11.2018 - 01.2020
Operations Systems Manager
BBVA
02.2012 - 12.2016
Operations Systems Consultant
Facileasing S.A. de C.V.
07.2004 - 02.2006
Master’s Degree - Technological Innovation Management
Ibero-American University (UIA)
Computer Systems Engineering - undefined
Higher School of Computing (IPN)