Abelardo Antonio Morales Vazquez
Monclova
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Customer Experience Manager
Restaurantes ADMX
08.2020 - Current
- Responsible for managing the shift ensuring the fulfillment of objectives and sales day by day, responsible for the Customer Experience department, keeping the marketing material in shape, fulfilling objectives of new promotions, always guaranteeing the customer experience
Production Operator
Joyson Safety Systems
03.2019 - 08.2029
- I worked as a production operator on different teams performing final inspection and quality inspection
Education
TSU. - Mechatronics
Universidad Tecnológica De La Región Centro De Coahuila
Monclova, CoahuilaSkills
Solidworks
Personal Information
Age 24 years old
Single
Certification
CTL. Transición hacia el liderazgo, Hamburger University, Developing the skills and competencies required for the role of Shift Manager., Planning for the shift., How to be a people leader., Committing to people-friendly practices., How to elevate customer experiences.
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
ALT. Avanzando en el liderazgo del turno, Hamburger University, Develop skills and competencies required for the role of Shift Manager., Leadership and team management., Informed decision making., Conflict management and problem solving., Customer service and hospitality., Effective communication and teamwork.
11-2024
CTL. Transición hacia el liderazgo, Hamburger University, Developing the skills and competencies required for the role of Shift Manager., Planning for the shift., How to be a people leader., Committing to people-friendly practices., How to elevate customer experiences.
08-2024
CAE. Curso avanzado de equipos, Hamburger University, Develop skills to provide preventive operational maintenance to different equipment integrated in restaurants., Frymaster fryer., Frymaster grill., Taylor ice cream machine., Pump room., Multiplex soft drink machine.
08-2024
Customer Experience Manager
Restaurantes ADMX
08.2020 - Current
Production Operator
Joyson Safety Systems
03.2019 - 08.2029
TSU. - Mechatronics
Universidad Tecnológica De La Región Centro De Coahuila
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