Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Abril Flores Zuñiga

Abril Flores Zuñiga

Mexico City

Summary

Dynamic and solution-oriented Engineer with a background in project and account management for healthcare services. Skilled in collaborating with cross-functional teams to devise solutions for complex challenges, driving client success.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Key Accounts Executive

Igsa Medical Services
09.2022 - 04.2023
  • Enhanced customer satisfaction by proactively addressing service inquiries and issues, while also assisting in managing escalations as required.
  • Expanded market presence by identifying and cultivating opportunities in both private and public institutions. Achieved notable milestone of securing five new accounts within three months, collectively valued at 100 million pesos.
  • Developed customized presentations for key clients that showcased value of our products or services in addressing their specific challenges and pain points.
  • Collaborated with sales, operations, and business partners to develop innovative strategies for key account growth.

Jr. Project Manager

Igsa Medical Services
10.2020 - 09.2022
  • Acted as a consultant to client's requirements and became an expert on technical aspects of hemodialysis and clinical laboratory machines to offer tailored solutions to client's necessities.
  • Led cross-functional teams to successfully deliver projects on time and within budget, completing 95% of projects on time.
  • Managed up to five projects concurrently, maintaining strong focus by coordinating tasks, monitoring progress, and meticulously maintaining documentation to ensure successful project execution.
  • Identified project risks and developed mitigation strategies, while also providing regular status reports on progress to both internal teams and clients.

Education

Diploma - English As A Second Language

University of Belize
Belmopan
2023

Bachelor of Science - Biomedical Engineering

Instituto Politécnico Nacional
Mexico City
2021

Skills

  • Microsoft Office Suite
  • Technical Knowledge
  • Written and Verbal Communication
  • Problem-Solving
  • Time Management
  • Client Relationship Building

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Key Accounts Executive

Igsa Medical Services
09.2022 - 04.2023

Jr. Project Manager

Igsa Medical Services
10.2020 - 09.2022

Diploma - English As A Second Language

University of Belize

Bachelor of Science - Biomedical Engineering

Instituto Politécnico Nacional

Similar Profiles

CREATE PROFILE
Abril Flores Zuñiga