Anayansi González Insua
Appointment Setter
Chalco
Summary
Academic advising professional skilled in providing personalized academic guidance and support. Proven ability to develop effective advising plans and enhance student engagement. Reliable team collaborator known for adaptability and commitment to achieving impactful results.
Overview
27
27
years of professional experience
1999
1999
years of post-secondary education
3
3
Languages
Work History
Asesora Educativa
UHA Global
03.2025 - Current
- Consulted with students to advise on topic selection, appropriateness and academic value.
- Assisted students in identifying career goals and aligning them with appropriate academic programs.
Recepcionista para hostal
La Maestranza
11.2022 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Jefa de Grupo cultural
Periódico Cubarte
03.2012 - 03.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
- Supported staff with developing professional skills and abilities, uplifting team performance.
Editora web
Cubarte
03.2004 - 03.2012
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
Profesora de Historia
Secundaria Rubén Martínez Villena
08.1998 - 07.2001
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Created and designed quizzes, tests and projects to assess student knowledge.
Education
Licenciatura - History
ISPEJV
LA HABANA; CUBA07-1998
Skills
Excellent communication
Customer service
Problem-solving
Active listening
Call management
Product knowledge
Collaborative teamwork
Effective communication
Organizational skills
Attention to detail
Contact
Lago de Chapultepec Mz 12 Lt 5 casa 26,12/09/1975,keelinsua@gmail.com,+52-9625214983
Languages
1,A1,4,B2
Timeline
Asesora Educativa
UHA Global
03.2025 - Current
Recepcionista para hostal
La Maestranza
11.2022 - 05.2024
Jefa de Grupo cultural
Periódico Cubarte
03.2012 - 03.2024
Editora web
Cubarte
03.2004 - 03.2012
Profesora de Historia
Secundaria Rubén Martínez Villena
08.1998 - 07.2001
Licenciatura - History
ISPEJV