Andrea Munguía Búrquez
Nutritionist
Saltillo
Summary
Customer service agent with a proactive and service-oriented attitude. Ability to provide accurate information, resolve inquiries, and offer effective solutions in a professional and friendly manner
Overview
9
9
years of professional experience
Work History
Customer Service Agent
Blooms&Blends Skincare
10.2023 - Current
- B2B Management operations for skincare products
- Positioning and product displacement
- Customer service
- Distribution in different regions through Mexico
Customer Service Agent
Mexican Social Security Institute
02.2018 - 12.2020
- Guidance and attention to the user's requests involving any services at the medical institutions
- Analyzing the requests in order to identify the origins of the problems in the services the Institute offers.
- Weekly reports of these deficiencies and suggestions for improvements.
- Online and in-person trainings on topics such as stress control, team work, gender equality, human rights.
Nutritional Guidance Provider
Health Center
01.2016 - 01.2017
- Providing nutritional guidance to pregnant women as well as participating in health brigades to promote nutrition and wellness in the community
Education
Bachelor's degree - Nutrition
Universidad La Salle Noroeste
Cd. Obregón, Sonora, México 01.2012 - 01.2016
Junior High School - English Language
Overbrook Academy
Warwick, Rhode Island 05.2001 -
Skills
Customer Service Experience
Proficient in English
Problem Resolution
Empathetic
Outstanding Communication Skills
Personal Information
Age: 30
Timeline
Customer Service Agent
Blooms&Blends Skincare
10.2023 - Current
Customer Service Agent
Mexican Social Security Institute
02.2018 - 12.2020
Nutritional Guidance Provider
Health Center
01.2016 - 01.2017
Bachelor's degree - Nutrition
Universidad La Salle Noroeste
01.2012 - 01.2016
Junior High School - English Language
Overbrook Academy
05.2001 -
Similar Profiles
Robert DuncanRobert Duncan
Team Leader at Pizza BlendsTeam Leader at Pizza Blends
Michael StoeplerMichael Stoepler
Owner Operator at Novel Blends LLC Bookstore and CaféOwner Operator at Novel Blends LLC Bookstore and Café
Olivia HatalskiOlivia Hatalski
General Manager at Bare BlendsGeneral Manager at Bare Blends