Andreson Elismé
HAITIAN CREOLE
Summary
Smart professional with thorough understanding of languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation tools and services. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
7
7
years of professional experience
Work History
OPI-VRI
Transperfect- Certified Language Techs
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Passionate about learning and committed to continual improvement.
- Being well-equipped with cultural competence, active listening and terminologies of the field In question especially medical, legal , emergency-social services, medical-auto Insurance
- Followed ethical codes to protect confidentiality of patient medical information.
Customer Service Representative
Newtech Global
01.2020 - 10.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing
customer needs and resolving concerns. - Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed customer service policies and procedures to meet and exceed industry service
standards. - Cultivated customer loyalty, promoted repeat business, and improved sales.
In-Person Interpreter
Quisqueya Chapel- Orphanages - Mobile Clinics
03.2015 - 03.2019
- Interpreted conversations simultaneously or consecutively to help both parties conduct business, handle medical needs or manage personal concerns.
- Interpreted conversations between foreign language-speaking clients and Haitian Creole Speaker.
- Increased overall efficiency by utilizing advanced listening skills to quickly comprehend spoken words in various dialects or accents.
Education
Completed High School
HaitiSkills
- Ul>
- P>
Strong Memory Retention
- P>
Procedure interpretation
- P >
excellent note taking skills
- P>
Confidential Information Protection
Languages
Haitian Creole
English
French
Spanish
Timeline
Customer Service Representative
Newtech Global
01.2020 - 10.2021
In-Person Interpreter
Quisqueya Chapel- Orphanages - Mobile Clinics
03.2015 - 03.2019
OPI-VRI
Transperfect- Certified Language Techs
Completed High School