Summary
Overview
Work History
Education
Skills
Exercise, Reading and Sci-fi movies
Timeline
Generic

Arnulfo Perez Macias

Rosarito, Baja California

Summary

Proven Sales Agent at LegalZoom, adept in CRM software and client relations, significantly boosted sales through strategic persuasion and rapport building. Achieved top performer status by mastering sales strategies and demonstrating resilience under pressure. Skilled in adapting to change, ensuring customer satisfaction and loyalty.

Knowledgeable Sales and Customer Service, with background in driving revenue growth and fostering client relationships. Proven success in closing sales and building long-term partnerships. Demonstrated expertise in negotiation and communication.

Personable, with highly developed skills in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services and processing transactions. Proficient in Sales Force .

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Sales Agent

LegalZoom
01.2024 - 10.2024
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Collection Account Representative

Westlake Financial Services
09.2022 - 12.2023
  • Prioritized daily tasks effectively, focusing on high-risk accounts first to maximize collection success rates.
  • Increased successful debt collections by developing and implementing effective strategies for contacting customers.
  • Reduced late payments by closely monitoring accounts and promptly addressing overdue balances with customers.
  • Negotiated payment arrangements with delinquent customers, ensuring timely payments and reducing the risk of bad debts.
  • Entered client details and notes into system for interdepartmental access and review.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Processed payments and applied to customer balances.

Sales Representative

Royal Caribbean International
01.2020 - 07.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

GED -

EAST HIGH SCHOOL
Rockford, IL
03-2011

Skills

  • Client Relations
  • Customer Assistance
  • Sales Training
  • Technical Support
  • Resilience Under Pressure
  • Adaptability to Change
  • Persuasion techniques
  • Objection handling
  • Social Media Marketing
  • Sales Strategies
  • CRM Software Usage
  • Building rapport

Exercise, Reading and Sci-fi movies

I have a daily routine in the morning where I work out for 20 minutes. This helps me out to keep a positive attitude during my day.

I mostly read on my days off, an hour and a half roughly. I preferred action and military thrillers. 

I love watching brand new movies, preferable when is AI involved, time traveling and spacecrafts.



Timeline

Sales Agent

LegalZoom
01.2024 - 10.2024

Collection Account Representative

Westlake Financial Services
09.2022 - 12.2023

Sales Representative

Royal Caribbean International
01.2020 - 07.2022

GED -

EAST HIGH SCHOOL
Arnulfo Perez Macias