Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brendam Jehosúa Luna Sánchez

Brendam Jehosúa Luna Sánchez

Puebla,PUE

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Site Agent Call Center

Alorica Contact Services
Puebla, PUE
05.2022 - Actual
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.

Collections Agent

AMBC Specialists
Puebla, PUE
03.2021 - 05.2022
  • Directed day-to-day collections functions.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.

Vendedor

Global Business
Puebla, PUE
07.2020 - 02.2021
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.

Education

TOEFL CERTIFICATION -

Instituto De Compuinlges De Oriente
Heroica Puebla de Zaragoza, PUE
12.2018 -

High School Diploma -

Liceo Británico De México A.C.
Heroica Puebla de Zaragoza, PUE
06.2015 -

Skills

Call center environment

undefined

Timeline

Site Agent Call Center

Alorica Contact Services
05.2022 - Actual

Collections Agent

AMBC Specialists
03.2021 - 05.2022

Vendedor

Global Business
07.2020 - 02.2021

TOEFL CERTIFICATION -

Instituto De Compuinlges De Oriente
12.2018 -

High School Diploma -

Liceo Británico De México A.C.
06.2015 -

Similar Profiles

CREATE PROFILE
Brendam Jehosúa Luna Sánchez