Carlos Delgado
Influencer Lead Sourcer
Chihuahua City, Chihuahua
Summary
Dynamic sales professional with a proven track record at OneStar, adept in CRM navigation and persuasive speaking. Excelled in mentoring and process automation, boosting productivity and client retention. Skilled in building relationships and exceeding sales quotas through strategic lead sourcing and empathy display. Passionate about leveraging sales expertise and stress tolerance to drive success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cold Caller
OneStar
10.2023 - 03.2024
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency
- Sourced and pre-qualified leads and identified new business opportunities by dialing 150 daily outbound calls to build partnerships and achieve sales quota
- Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes
- Stayed up-to-date on industry trends and competitor activities, ensuring well-informed discussions with potential clients
Sr. Sales
HotelTravel
08.2021 - 03.2023
- Mentored junior team members, providing guidance on best practices and technical expertise to support their professional growth
- Increased overall project success rate by consistently meeting deadlines and maintaining high-quality work standards
- Presented technical concepts clearly and concisely to both technical and non-technical stakeholders during meetings or presentations
- Streamlined processes through automation, reducing manual effort and increasing productivity
- Implemented effective monitoring tools for consistent performance tracking of Scalable systems
- Introduced innovative problem-solving methodologies that led to increased efficiency in handling diverse scaling challenges
Agent Services Representative
Teleperformance
01.2019 - 05.2021
- Developed strong relationships with stakeholders across the organization, fostering collaboration and mutual support among team members.
- Handled escalated issues professionally while collaborating closely with relevant stakeholders towards prompt resolution.
- Collaborated with colleagues to develop and implement new strategies for client retention and growth.
- Contributed to higher client retention rates through proactive engagement strategies tailored to individual needs/preferences of clients/agents alike.
Education
High School Diploma -
SEA
Chihuahua City, Chihuahua, Mexico 05.2001 -
Skills
CRM Software
Product Knowledge
Attention to Detail
Product and service knowledge
Sales expertise
Persuasive Speaking
Empathy Display
CRM Navigation
Stress Tolerance
Confidence building
Objection handling
Call Control
Performance Tracking
Patience and Persistence
Certification
HIPAA
Timeline
Cold Caller
OneStar
10.2023 - 03.2024
Sr. Sales
HotelTravel
08.2021 - 03.2023
Agent Services Representative
Teleperformance
01.2019 - 05.2021
High School Diploma -
SEA
05.2001 -