Cecilia Von Jenisch

LIAISONS collaborates closely with museums and cultural organizations offering carefully designed experiences.

• Curated over 10 complex multi-city itineraries, providing insider access to destinations while maximizing group cohesion.
• Managed budgets exceeding $200,000, consistently delivering projects under budget by 10%.
• Developed process improvements based on customer feedback, enhancing client satisfaction by 20%.
• Collaborated with museums and cultural organizations to offer carefully designed experiences.
• Clients include Chase Travel, Aspen Art Museum, and Faena Rose.

• Served as primary liaison for private clients, coordinating all aspects of events, including detailed logistics, financial transactions, and coordination with vendors.
• Expertly managed budgets over $300,000, crafting personalized itineraries that ensured exceptional customer service.
• Handled high-volume email correspondence, promptly responding to inquiries and maintaining excellent customer communication.
• Clients include Ruinart, Whispering Angel, KOMOS Tequila.

• Coordinated eight exhibition openings, including events during Zona Maco, Latin America's largest art fair.
• Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for every event.
• Facilitated memorable experiences, overseeing creative direction of catering, decor, and entertainment options.

A collection of award-winning London restaurants including Casa do Frango, Santiago Lastra's KOL & Nuno Mendes' Lisboeta.

• Improved operational efficiency by managing BOH reservations systems, resulting in a 15% increase in reservation efficiency through data-driven trend reports for the CEO.
• Increased online engagement by managing digital touchpoints, leading to a 25% rise in online reservations and a 30% increase in social media engagement.
• Supervised the creative direction of 8 food shoots by organizing shot lists and collaborating with photographers/videographers.
• Assisted in the development of two new restaurant concepts by detecting food trends and analyzing competitors across London.

A hyper-growth, venture capital-backed German fast casual dining concept in Tokyo with over 30 locations built in 4 years.

• Designed and authored the service manual for 600+ staff members and supervised its implementation with training sessions.
• Spearheaded the company's first merchandise campaign by sourcing and designing promotional products, increasing brand visibility by 30%.
• Created proposals for new LTO and Marketing campaigns by collaborating with the menu development and creative team.

A Berlin-based digital innovation and software development company.

• Monthly rotation in different departments covering administration, business development, marketing, and sales.
• Managed the relocation of the office space, created the interior design framework, and coordinated furniture purchasing and inventory.
• Planned the company’s satellite event for Tech Open Air (TOA) 2018 by scouting the event location and managing logistics, as well as its online promotion through social media posts and newsletters.
• Recruited software developers/engineers and organized workshops for developer teams.

A Berlin-based edtech company offering digital learning tools like flashcards and exam prep through its platform.

• Developed and executed monthly marketing strategies for social media platforms and content for website, including blog posts and newsletters.
• Supported management in successfully launching the company’s first platform version by assisting in beta testing.
• Collected data for the review system supporting customer service.

• Assisted in organizing the Istanbul Insurance Conference, a three-day event with 500+ participants.
• Responsible for updating the English website with informative content, including press releases on new projects.
• Designed content for offline marketing material, including newsletters and flyers using Adobe InDesign.