Resourceful Cloud Support Engineer experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Math and Physics Teacher
Westhill Institute
07.2023 - Current
Used positive reinforcement, repetition, and review to help students master challenging material.
Provided physics demonstrations to illustrate how coursework can be applied.
Supported students with helpful study habits and exam strategies.
Explained math concepts in caring and encouraging environment to help kids thrive and learn.
Monitored student progress and provided timely feedback on performance reports to assist with goal-setting.
Developed and implemented creative activities to engage students and enhance comprehension and focus.
Encouraged students to explore new study and calculation methods to promote accountability and accommodation of individual needs.
Collaborated with teachers, administrators and parents to determine how best to support student success.
Cloud Support Engineer
Reliable Electronics
06.2021 - 06.2023
Responsible for launching Amazon EC2 Cloud instances using Amazon Web services (Linux) and configuring launched instances with respect to specific application and regions.
Installed applications on AWS EC2 instances and configured the storage on S3 buckets.
Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies..
Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews.
Involved in the migration and implementation of multiple applications from on premise to the Cloud using AWS services like SMS, DBMS, CloudFormation, S3, Route53, EC2, RDS, Load Balancers etc.
Configuration of continuous integration (CI) and continuous delivery (CD) using CodePipeline and CodeDeploy for automation.
Worked with existing customers to understand needs and provide solutions service.
Managed system-wide operating system and software deployments, as well as related software upgrade problems.
Monitored network hardware operations to evaluate proper configuration.
Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
Physics Teacher
DU VAAL International School
09.2018 - 06.2023
Designed regular learning assessments and used performance analysis to improve training outcomes.
Instructed students in content-specific knowledge and skills to heighten trajectory of academic and career success.
Encouraged critical-thinking to understand reasoning behind physics formulas.
Facilitated hands-on learning by creating and supervising laboratory activities and discussions.
Integrated technology such as Google Classroom, Docs, and Sheets into daily classroom routine.
Provided academic and informational support to students outside of lecture by holding regular office hours and offering mentoring and advice.
Prepared and delivered lectures to undergraduate or graduate students on topics such as quantum mechanics, particle physics and optics.
Education
Bachelor of Science - Computer Science
University of The People
United States
02.2025
Bachelor of Science - Theoritical Physics
University of Bamenda
Bamenda
12.2022
Bachelor of Education - Physics Teacher Education
University of Bamenda
Bamenda
07.2018
Skills
EC2, EMR, ECS, S3, SNS, SQS,
Jenkins, BitBucket, GitHub,
Network Troubleshooting
Virtualization Technologies
Python Programming
Cloud Architecture Design
Monitoring Tools
Performance Optimization
Linux
AWS Fraud Detector, Security Guardrails
Cloud Formation, CloudWatch, Lambda, CI/ CD
Bash, Yaml, Json, PowerShell, Gitlab,
GuardDuty, AWS Shield, AWS WAF,
Certification
AWS Cloud Practioner
AWS Solution Architect-Associate
AWS Developer Associate
Timeline
Math and Physics Teacher
Westhill Institute
07.2023 - Current
Cloud Support Engineer
Reliable Electronics
06.2021 - 06.2023
Physics Teacher
DU VAAL International School
09.2018 - 06.2023
Bachelor of Science - Computer Science
University of The People
Bachelor of Science - Theoritical Physics
University of Bamenda
Bachelor of Education - Physics Teacher Education
University of Bamenda
AWS Cloud Practioner
AWS Solution Architect-Associate
AWS Developer Associate
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