OTM Oracle
CLAUDIA IVON LINARES PALACIOS
Commercial Manager
Querétaro
Summary
Commercial management professional with background in supply chain management, contract negotiation and strategic planning. Known for fostering strong team collaboration and driving projects to successful completion. Highly adaptable, with focus on meeting organizational goals. Skilled in transportation, negotiations, and risk management.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Commercial Manager
V Modal by Traxión
01.2025 - Current
- Conduct periodic market research and identify prospective business opportunities
- Manage commercial risks and devise strategies to overcome them
- Negotiate with customers and suppliers to maximise the ROI of the company
- Coordinate with the commercial head and give regular updates on the progress of new projects
- Support the other departments with queries about commercial processes
Supply Chain Control Tower Region Leader (North America)
Tetra Pak Queretaro
07.2020 - 11.2024
- Drive factory daily logistics operations.
- Ensure goods receipts from suppliers, and deliveries to customers.
- Implement and lead good warehouse, transportation, and logistics resource management in the factory.
- Ensure correct and timely reporting of KPIs; deliver on time, in full.
- Operational logistics optimization.
- Attack logistics losses (both in costs and service level) are impacting the factory, involving other stakeholders as needed.
- Secure logistics quality of service towards customers, claims and complaints management, root cause analysis, and eradication.
Supply Chain Leader
MABE San Luis Potosí
07.2017 - 07.2020
- Coordinate and lead road, air and rail imports.
- Manage logistics budget and assign payments to suppliers.
- Effective negotiation of rates and routes with logistics suppliers based on optimization and saving projects.
- Generate annual savings though load consolidation and Cross dock strategies.
- Diversify operational risks increasing the logistics services portfolio (Transport, customer brokers, 3PL)
Education
International Business Degree - Logistics
Tecnológico De Monterrey Campus SLP
San Luis Potosí City, San Luis Potosí, Mexico 08.2011 - 05.2016
Skills
Effective negotiation
Leadership
Problem solving
Work under pressure
Adaptability
Customer relationship management
Key performance indicators
Risk management
New business opportunities
Decision-making
Teamwork and collaboration
Certification
WCM Proficient (2024-07)
Software
Salesforce
Microsoft Office
Timeline
Commercial Manager
V Modal by Traxión
01.2025 - Current
APICS CSCP
07-2024
WCM Proficient (2024-07)
04-2024
Supply Chain Control Tower Region Leader (North America)
Tetra Pak Queretaro
07.2020 - 11.2024
Supply Chain Leader
MABE San Luis Potosí
07.2017 - 07.2020
International Business Degree - Logistics
Tecnológico De Monterrey Campus SLP
08.2011 - 05.2016
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