Daniela Ivette Ramírez Sosa

Proven bilingual professional with a track record of enhancing customer satisfaction at Allianz Partners through expert problem-solving and empathetic client communication. Skilled in call center operations consistently improving service quality. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.