David Sandoval

My job position consisted in cold calling united states residents from certain major regions to schedule an appointment for a free roof inspection that can eventually turn to a prospect sale.

Within my activities were expanding the company's client data base and filtering the calls conducting a proper dispositioning of the calls.

My roll with Sandher Services as a customer service representative was to ensure great customer service for transportation app/platform users. I was in charge of keeping track and control of any complaints, when there was one I would analyze the incident and find the root cause to provide a proper solution for customer satisfaction. My duties included to keep customers informed about any rules and any updates to the service.

• Built and managed accurate sales pipeline to maintain high volume of activity.
• Used data analytics to identify and track sales trends and develop actionable insights.
• Established relationships with prospects and customers to promote product understanding and drive sales growth.
• Won new business by articulating full value of company's capabilities to prospects.