Diana Aiko Jacinto Hernández
Maple School Tehuantepec
Santo Domingo Tehuantepec,OAX
1
Certification
4
Months of experience
Bilingual professional with experience in English language teaching, customer service, and administrative support. Strong analytical thinking, attention to detail, and problem-solving skills, with the ability to manage multiple priorities in fast-paced environments. Experienced in documentation, data management, and digital collaboration using Microsoft Office and Google Workspace. Adaptable, organized, and committed to delivering accurate, high-quality results while contributing effectively to international teams.
Work History
English as a Second Language Teacher
5 Months- Developed engaging lesson plans tailored to diverse language proficiency levels.
- Facilitated interactive classroom activities to enhance student participation and learning outcomes.
- Created a supportive environment that encouraged student confidence in speaking English.
- Utilized multimedia resources to support language acquisition and retention.
- Designed interactive lessons to engage all learning styles and promote active participation.
- Enhanced students' language proficiency by utilizing diverse teaching methods and materials.
Hotel Receptionist
2 Months- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Delivered professional guest service and handled inquiries promptly.
- Processed billing and invoicing using CONTPAQi.
- Handled payment processing and maintained accurate financial records.
- Managed daily front desk operations.
- Utilized Microsoft Excel for administrative and reporting tasks.
Education
Bachelor of Arts - Teaching English As A Second Language
Skills
Bilingual Communication (English–Spanish)
Microsoft Excel & Google Workspace
Administrative Support
Customer Service
Organization & Time Management
Attention to Detail
Analytical Thinking
Problem Solving
Adaptability
Fast Learner
Certification
- TOEFL ITP - Score 527 (B2), ETS - Educational Testing Service - July 2026
Timeline
English as a Second Language Teacher
Maple School Tehuantepec
03.2026 - CurrentRead More
Hotel Receptionist
Hotel De La Peña INN
09.2025 - 11.2025Read More
Universidad Autónoma Benito Juárez De Oaxaca
Bachelor of Arts from Teaching English As A Second Language
Read More