Edgar Michel Arroyo Yee
Síntesis profesional
I am efficient, sociable, and assertive, with a strong sense of responsibility, ethics, and professionalism. Customer service specialist with experience in call centers and after-sales service. I excel at resolving inquiries, handling complaints, and providing quick and efficient solutions. I am looking to join a company where I can apply my communication skills and enhance the customer experience.
Información general
4
4
years of professional experience
1
1
year of post-secondary education
Experiencia laboral
Customer Service
Tech Mahindra
2024.01 - 2025.01
- Receive USA Calls
- Account Review
- Technical Support
- Data Analyst
Customer Service
BestBuy
2022.01 - 2024.01
- Receive USA Calls
- Account Review
- Technical Support
- Data Analyst (Within the same company, I was a Mentor, backup support for the coaches)
Customer Service
TeleTech Mexico
2021.01 - 2022.01
- Receive USA Calls
- Account Review
- Technical Support
- Data Analyst
Estudios
Licenciatura Trunca - Gastronomia
Universidad de Insurgentes
Insurgentes Sur 2020.03 - 2021.01
Carrera Técnica - Informático
Colegio Nacional de Educación Profesional Técnica
Del. Gustavo A. Madero2018-01
Competencias
- Comunication
- Interpersonal communication
- Microsoft Office
- Social Media
- C
- CMD
- Java
Cronología
Customer Service
Tech Mahindra
2024.01 - 2025.01
Customer Service
BestBuy
2022.01 - 2024.01
Customer Service
TeleTech Mexico
2021.01 - 2022.01
Licenciatura Trunca - Gastronomia
Universidad de Insurgentes
2020.03 - 2021.01
Carrera Técnica - Informático
Colegio Nacional de Educación Profesional Técnica