Emmanuel Alejandro Barron Chapa
Reynosa,TAM
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Manufacturing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in Planning, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative Intern
AMETEK
02.2022 - 09.2022
- Production Planning depending on the month's purchase orders and material shortages
- Capture of purchase orders in ORACLE ERP for the elaboration of the product to be sold to DIMPLER AND PACCAR Trucks customers.
- Give a forecast of the purchase orders that will arrive to the customer depending of the production planning of the month, in coordination with the shipping department
- Provide information on specific units to the customer during the production process if required
- Responded to customer requests, offering excellent support by call or Email.
Test Technician
AMETEK
09.2022 - Current
- Conducted tests on electronic components, products, assemblies and systems to determine functional performance.
- Provided recommendations for improvements in assembly or testing procedures.
- Performed mechanical troubleshooting to identify reliability issues with material.
- Communicated product failures and testing problems with Manufacturing department.
- Measurement of units exposed to high pressures, heat, cold and DC voltage.
Education
Bachelor's Degree - International Trade
IIES
Reynosa, Tamaulipas, Mexico09.2022
Skills
- Project Coordination
- Task Prioritization
- Order Processing
- Planning Control
- Time Management
- Problem Solving
- Analytical Skills
- Hardware Installation
- Thermal Testing
Certification
- Certified in Inspection, placement of seals on means of transportation subject to the CTPAD, LANZ Logistics - 7/3/2021
Languages
English
Advanced (C1)
Timeline
Test Technician
AMETEK
09.2022 - Current
Customer Service Representative Intern
AMETEK
02.2022 - 09.2022
Bachelor's Degree - International Trade
IIES
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