Fatima Esperanza Ortiz Ortiz
Culiacán
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
General Assistant
Magnifica Shop Of Makeup
09.2022 - 07.2023
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Executed administrative tasks to maintain accurate records, documentation, and data entry.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
Sales Assistant
LOG-ON
03.2022 - 07.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Cashier
Calzzapato
01.2022 - 03.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor - International Business And Commerce
Autonomous University of Sinaloa
Culiacán, Sinaloa, Mexico06.2026
High School Diploma - Agronomy And Crop Science
CBTa No. 203
San Lorenzo Cacaotepec, Oaxaca06.2021
Skills
- Administrative Support
- Problem-solving abilities
- Office Management
- Schedule Management
- Reliability
- Adaptability
- Team building
Languages
English
Upper intermediate (B2)
Italian
Beginner (A1)
Certification
- Foreign trade seminar Pt 1 & 2, Secretary of Economy of Sinaloa - December, 2023
- 9th Foreign Trade Forum, FCA UAS - November, 2023
- 9th World Tour, FCA UAS - November, 2023
Timeline
General Assistant
Magnifica Shop Of Makeup
09.2022 - 07.2023
Sales Assistant
LOG-ON
03.2022 - 07.2022
Cashier
Calzzapato
01.2022 - 03.2022
Bachelor - International Business And Commerce
Autonomous University of Sinaloa
High School Diploma - Agronomy And Crop Science
CBTa No. 203
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