Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Gustavo Alberto Valverde Aranda

Gustavo Alberto Valverde Aranda

San Rafael, Veracruz

Summary

Dynamic IT specialist with a proven track record at SEMARNAT, enhancing system functionality and user satisfaction through expert network troubleshooting and responsive web design. Skilled in Python and C++, and adept at delivng user training, I significantly improved project delivery times and reduced onsite technical support needs by 30%.

Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.

Backend development professional prepared to bring valuable experience and impact to role. Known for delivering efficient server-side solutions and optimizing performance. Focuses on team collaboration and achieving results, adaptable to changing needs. Well-versed in database management and API integration with reliable and flexible approach.

Logical and results-driven Web Developer dedicated to building and optimizing user-focused websites for customers with various business objectives. Judicious and creative when crafting effective websites, apps and platforms to propel competitive advantage and revenue growth. Technically proficient and analytical problem solver with calm and focused demeanor.

Overview

1
1
year of professional experience

Work History

Tecnico En Informatica

SEMARNAT
06.2019 - 08.2020
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
  • Worked closely with project managers to deliver high-quality end products within specified deadlines.
  • Integrated third-party APIs into web applications, allowing for enhanced functionality and interactivity within projects.
  • Enhanced user experience by implementing responsive web designs and optimizing website performance.

Education

No Degree - Industria De Viajes Y Turismo

Universidad UBBJ
Ciudad De México, México
08-2021

Certificado - Programación

Cetis No.8 Rafael Donde
Ciudad De México, México
07-2020

Certificado/Titulacion - Ingeniería En Sistemas Computacionales

Universidad Tres Culturas
Ciudad De México, México
12-2024

Skills

  • Desktop technical support
  • Hardware installation
  • Technical support
  • Software configuration
  • Network troubleshooting
  • Application installations
  • User training
  • HTML and XML
  • Programming
  • API design and development
  • Python and C
  • HTML

Languages

English
Elementary (A2)

Timeline

Tecnico En Informatica

SEMARNAT
06.2019 - 08.2020

No Degree - Industria De Viajes Y Turismo

Universidad UBBJ

Certificado - Programación

Cetis No.8 Rafael Donde

Certificado/Titulacion - Ingeniería En Sistemas Computacionales

Universidad Tres Culturas
Gustavo Alberto Valverde Aranda