Gustavo Ivan Martinez Linares
IT Bussiness Analyst
Ensenada
Summary
Dedicated IT Business Analyst Specialist with experience in ERP system Oracle 11i. Skilled in problem-solving, process optimization, and providing end-user support. Passionate about improving business operations through solutions and interdisciplinary collaboration.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
IT Business Analyst Specialist
Allegion
4 2023 - Current
- Experienced in identifying and resolving system issues related to the Quality module, ensuring compliance with business standards
- Skilled in diagnosing and addressing system issues associated with the Receiving module
- Performed system diagnostics and troubleshooting, documenting tickets and solutions for future reference
- Developed and customized Oracle reports to meet specific business needs
- Conducted detailed process and system analyses to identify improvement areas and propose solutions aligning operations with the business
- Documented changes and conducted thorough testing to ensure report accuracy, providing detailed records of modifications and their impacts on business processes, and facilitating seamless updates and enhancements to the ERP system
- Development or improvements of macros
- Monitored and resolved issues to ensure that ERP transactions progressed normally, enabling successful monthly period closures.
IT Business Analyst JR
Allegion
06.2022 - 04.2023
- Provide ERP oracle support with end users
- Perform diagnostics and troubleshooting of system issues, document tickets
- Changes and improvements in oracle reports, documentation, tests
- Improvements or implementation of new forms of oracle, documentation and test
- Development or improvements of Macros (Excel)
- Ensure that transactions in the ERP oracle system progress normally to close the periods month of moth successfully, troubleshooting
- Analysis in order to provide a better solution at business.
BOM Specialist I
Allegion
08.2017 - 06.2022
- Technical support in orders Oracle 11i (Analysis, correction, update, attributes) to IT teams, customer service client
- Support to configuration specialists in the structure of the list of materials
- Implementation of changes (update/correction) in Oracle 11i (bill of materials)
- Development of Excel VBA -SQL-Oracle macros
- Development of Excel-SQL-Microsoft AX Macros
- SQL-Oracle information extraction
- Updating and massive loads of Oracle configurator information
- Data load.
Education
Ing.Sistemas Computacionales - Information Technology
Instituto Tecnológico de Ensenada
08.2011 - 05.2016
Skills
Ability to Work in a Team
Languages
English
Upper intermediate (B2)
Timeline
IT Business Analyst JR
Allegion
06.2022 - 04.2023
BOM Specialist I
Allegion
08.2017 - 06.2022
Ing.Sistemas Computacionales - Information Technology
Instituto Tecnológico de Ensenada
08.2011 - 05.2016
IT Business Analyst Specialist
Allegion
4 2023 - Current
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