Ismael Roberto Arciniega Alcaraz
Business Manager
Puebla
Summary
Exceptional Plant Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Results-oriented business leader with more than eight years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple departments
Overview
25
25
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Consultant
Keboda
07.2024 - Current
- Studied market to determine optimal location in Mexico for the company to start operations.
- Assisted in navigating complex industry challenges with strategic recommendations.
- Created and managed project plans, timelines and budgets.
- Produced detailed and relevant reports for use in making business decisions.
- Collaborated with cross-functional teams in China to successfully deliver comprehensive solutions for the project in Mexico
- Managed client relationships through regular check-ins and updates on project progress.
- Advised clients on recruitment strategies, ensuring the selection of high-performing team members to drive company success.
Plant Manager
Bury Tlaxcala S. De R.L. De C.V
05.2016 - 04.2024
- Optimize material and human resources to guarantee production compliance within established quality, time and cost objectives
- Comply with operational objectives, managing production control according to compliance with commercial programming as well as quality standard, using appropriate operational resources
- Responsible for implementation and certification of quality systems ISO 9001: 2008, ISO 9001: 2015, ISO TS 16949: 2009 and IATF 16949: 2016
- Responsible for designing and implementing strategy of Human Resources area that supports development and objectives of Organization; Policies and Procedures, in addition to training plans
- Audit attention by clients and government
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
- Prepared annual budgets with controls to prevent overages
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
- Reviewed operations reports to understand numbers and trends
- Directed initiatives to improve work environment, company culture or overall business strategy
- Led improvement initiatives to advance operational efficiencies and increase revenue
- Spearheaded department training to enhance employee performance and boost employee productivity
- Identified procedure or process changes required to improve performance and productivity
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Identified and resolved unauthorized, unsafe or ineffective practices
- Advanced productivity KPIs to achieve key business goals and objectives
Project Leader & Head of HR
Bury Automotive Sp. z o.o
04.2014 - 04.2016
- Responsible for finding place for opening company in Mexico
- Brownfield project experience
- Negotiations with government at municipal, state and federal level
- Manager selection processes and recruitment
- Manager of over 20 procedures for obtaining work visas for Poland
- Responsible for accounting of subsidiary
- Negotiation and acceptance of contractors remodeling of property
- Processing of permits and Federal, State and Municipal licenses for installation and operation of company
- Key account manager functions (Volkswagen and Audi of Mexico)
- Creator of relations with Universities in Mexico
- Responsible for import and export of products and materials
- Creation and development of excellent working team
- Responsible for movements in Mexican Social Healthcare Institute (IMSS) and Tax Office (SAT)
- Observed progress of each project, examined risks and coordinated contingency plans
- Managed team meetings and discussed project's goals and objectives
- Updated customers and senior leaders on progress and roadblocks
Purchaser and seller
JD Tools Polska
09.2011 - 07.2013
- Responsible of purchasing goods from over 10 suppliers located in Asia and Europe
- Preparation of requisitions
- Listing of products and services
- Preparation and follow-up of purchase orders
- Daily contact with suppliers in order to arrange shipments on time
- Prices negotiations
- Management of shipping and importing tools to Poland
- Coordination with carrier services
- Sales and after-sales service to customers in Europe
- Creation of daily, weekly and monthly reports for Management
- Troubleshooting with customers and suppliers
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders
- Reviewed order updates to identify best practices aligned with corporate goals
Labor Relations Manager
SEBN
07.2009 - 12.2010
- Working conditions/ labor relations SEBN MX
- Coordination of employment area
- Responsible for range of asset security and cleaning company
- Responsible of Quality Management system implementation in Human Resources Department
- Implementation of analysis of staff turnover and absenteeism
- Deputy of Safety, Hygiene and Environment Department
- Implementation of budgets and forecasts about staff turnover and recruitment
- Creation of daily, weekly and monthly reports on developments in area
- Organization of health awareness campaigns and staff of medical examinations of personnel
- Implementation of activities of Head of division employment
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies
- Provided expertise on labor and employment laws to help employers make more effective decisions
- Assessed impact of union proposals on company or government operations
Labor Relations Coordinator
SEBN
08.2008 - 07.2009
- Resolution of conflicts with labor union and education of salary payments
- Management of processes of labor risks
- Termination and dismissal of trade union and employee contracts, submission of final accounts
- Application and implementation of internal working regulations / ordinances / regulations
- Management of controls and absence reports, performance of induction talks
- Coordination of procedures for staff of company and union, management and submission of personnel services
- Organization for Human Events
- Intermediary in trade union affairs
- Management of medical service, dining room and personnel transportation
Admission Student assistant
Benemérita Universidad Autónoma de Puebla
01.2003 - 01.2007
- Supporting the implementation and execution of annual licensing, registration and feedback processes with the help of planning, organization and execution of logistical and administrative tasks, supervision of students and the public reception of data
Traffic & Transport Supervisor
Transportes Arciniega
05.2000 - 01.2003
- Monitoring and adjustment of freight service on customers needs in fields of vehicles, beverages, construction
- Performed operation and control of over 15 truck drivers
- Established solving technical and administrative problems
- Billing
- Customer relations and negotiations
- Mediator in conflicts with authorities
Education
Bachelor´s Degree - Business Administration
Benemérita Universidad Autónoma De Puebla
Puebla City, Puebla, Mexico 09.2003 - 07.2007
High School Diploma - undefined
Colegio Humboldt A.C, Middle And High School
Skills
Plant operations oversight
Plant and warehouse operations
Plant operations
Operations analysis
Business operations knowledge
Operations review
Operations expertise
Strategic planning
Policies and procedures
Staff Management
Negotiation
Verbal and written communication
Financial Management
Performance improvement
Problem-solving
Time management
Team collaboration
Client relationships
Certification
ISO 9001:2015 Lead Auditor 1st. and 2nd. Part., 01/01/22
Accomplishments
- Start of the company in Mexico from zero.
- Planned and coordinated Daimler project.
- Developed and instituted employee training and retention initiative that reduced personnel turnover by 2% within 2 years.
- Advanced from Project Manager to Plant Manager within 2 years.
- Resolved product issue through consumer testing.
Timeline
Consultant
Keboda
07.2024 - Current
Plant Manager
Bury Tlaxcala S. De R.L. De C.V
05.2016 - 04.2024
Project Leader & Head of HR
Bury Automotive Sp. z o.o
04.2014 - 04.2016
Purchaser and seller
JD Tools Polska
09.2011 - 07.2013
Labor Relations Manager
SEBN
07.2009 - 12.2010
Labor Relations Coordinator
SEBN
08.2008 - 07.2009
Bachelor´s Degree - Business Administration
Benemérita Universidad Autónoma De Puebla
09.2003 - 07.2007
Admission Student assistant
Benemérita Universidad Autónoma de Puebla
01.2003 - 01.2007
Traffic & Transport Supervisor
Transportes Arciniega
05.2000 - 01.2003
High School Diploma - undefined
Colegio Humboldt A.C, Middle And High School
ISO 9001:2015 Lead Auditor 1st. and 2nd. Part., 01/01/22
Core tools for Auditors., 05/01/22
ISO 14001:2015 Internal Auditor., 03/01/23
VDA 6.3 Lead Auditor 1st. and 2nd. Part., 05/01/22
IATF 16949:2016 Lead Auditor 1st. and 2nd. Part., 02/01/23
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