Ivonne Rodriguez Gamboa
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Process Leader
AlEn
02.2020 - 05.2024
- Developed systems of organization and efficiency to increase production.
- Established and managed trial projects to deploy updated processes.
- Tested selected products at specified stages in production process for performance characteristics or adherence to specifications.
- Made sure that products were produced on time and are of good quality.
- Assisted engineers in developing, building, and testing prototypes and products.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Implemented systems and procedures to increase sales.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Carefully analyzed data to determine most effective sales strategies.
New Product Implementation Coordinator
AlEn
07.2017 - 02.2020
- Developed processes based on critical needs, preset efficiency standards and cost reduction measures.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed new compounds and formulas based on strict customer requirements.
- Evaluated safety processes and procedures to check safety of working conditions.
- Evaluated production activities and provided suggestions for quality improvements and cost control.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products to comply with Resource Conservation and Recovery Act regulations.
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
Quality Assurance Auditor
AlEn
02.2016 - 06.2017
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Delivered third-party audit services at client locations, keeping operations in compliance with regulatory requirements and ISO standards.
- Verified manufacturing team compliance with quality control processes to help minimize rework and keep costs low.
- Participated in compliance inquiries and provided interpretation of data to guide investigators in creation of Corrective and Preventive Actions.
- Evaluated finished products and assigned grades based on factors such as color and texture.
- Determined correct procedures for inspection and review to standardized audit processes.
- Reviewed and resolved issues raised during release of API, Safety Assessment or clinical supply lots for conformance to appropriate regulatory requirements.
- Educated and oriented employees to improve compliance with quality control protocols.
- Inspected raw and in-processed materials to determine quality and any not meeting minimum standards.
Chemistry Intern
Ravi
01.2015 - 07.2015
- Established quality control measures for instrumentation and monitored data quality to operate instrument with control limits.
- Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
- Coordinated and performed analytical tests to comply with established standards and specifications.
- Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
- Tested new, alternative raw materials through analysis, sourcing and trials.
- Skilled at working independently and collaboratively in a team environment.
Pharmacy Intern
University Pharmacy
01.2014 - 12.2014
- Counseled patients on new medications and OTC products.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Provided friendly customer service at drop-off and pick-up counters.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Performed technical processes required to dispense medications to patients.
Education
Bachelor of Science - Biochemistry
Universidad Autonoma De Nuevo León.
Monterrey, Nuevo León, Mexico07-2015
Skills
- Task prioritization
- Critical thinking
- Conflict resolution
- Analytical thinking
- Leadership
- Communication
- Team management
- Supply chain management
- Public speaking
- Lab operations
- SAP systems
- Analytical chemistry
- Polymer chemistry
Certification
- Completed Course: HACCP Training, April 2025. HACCP Alliance
- Completed Course: Health Impacts of Chemicals on Consumer Products, September 2024. University of Michigan
- Completed Course: Higher Intermediate B2. Kaplan International, Boston M.A.
Languages
English
Upper intermediate (B2)
Timeline
Process Leader
AlEn
02.2020 - 05.2024
New Product Implementation Coordinator
AlEn
07.2017 - 02.2020
Quality Assurance Auditor
AlEn
02.2016 - 06.2017
Chemistry Intern
Ravi
01.2015 - 07.2015
Pharmacy Intern
University Pharmacy
01.2014 - 12.2014
Bachelor of Science - Biochemistry
Universidad Autonoma De Nuevo León.
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