Jair Alejandro Rivera Sanchez
Guaymas
Summary
Dynamic professional with a proven track record at Agencia Meseros de Guaymas, excelling in customer engagement and technical troubleshooting. Recognized for innovative problem-solving that enhanced team performance and achieved cost savings. Adept in database management and effective communication, consistently delivering high customer satisfaction through dependable service.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Ventas, Administración Y Servicio al Cliente
Agencia Meseros de Guaymas
03.2022 - 05.2025
- Achieved cost-savings by developing functional solutions to problems.
- Completed routine maintenance and repair.
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed household errands and other essential duties.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachillerato - Ciencias Sociales
Instituto Regional De Guaymas
Guaymas, Sonora06.2019
Skills
- Database management
- Inventory management
- Technical troubleshooting
- Customer engagement
- Cost analysis
- Team collaboration
- Effective communication
- Computer skills
- Customer service
- Verbal communication
- Dependable and responsible
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
LANGUAGES
Spanish: First Language
English: B1 Intermediate (B1)
WEBSITES, PORTFOLIOS, PROFILES
https://www.facebook.com/jair.rivera.50
Timeline
Ventas, Administración Y Servicio al Cliente
Agencia Meseros de Guaymas
03.2022 - 05.2025
Bachillerato - Ciencias Sociales
Instituto Regional De Guaymas
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