Jair Alejandro Rivera Sanchez
Tijuana
Summary
Dynamic professional with a proven track record at Agencia Meseros de Guaymas, excelling in customer engagement and technical troubleshooting. Recognized for innovative problem-solving that enhanced team performance and achieved cost savings. Adept in database management and effective communication, consistently delivering high customer satisfaction through dependable service.
Overview
3
3
years of professional experience
Work History
Ventas, Administración Y Servicio al Cliente
Agencia Meseros de Guaymas
Guaymas, Son
03.2022 - 05.2025
- Achieved cost-savings by developing functional solutions to problems.
- Completed routine maintenance and repair.
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed household errands and other essential duties.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Instituto Regional De Guaymas
Guaymas, Sonora06-2019
Skills
- Database management
- Inventory management
- Technical troubleshooting
- Customer engagement
- Cost analysis
- Team collaboration
- Effective communication
- Computer skills
- Customer service
- Verbal communication
- Dependable and responsible
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Timeline
Ventas, Administración Y Servicio al Cliente
Agencia Meseros de Guaymas
03.2022 - 05.2025
High School Diploma -
Instituto Regional De Guaymas
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