Summary
Overview
Work History
Education
Skills
Languages
Certifications
Timeline
Generic

Janeth Gil

Nogales

Summary

Utilizing a background in Industrial and Systems Engineering, I aim to excel in efficiently coordinating, analyzing, and optimizing systems. My goal is to enhance operational efficiency and overall performance across various organizational processes.

Overview

4
4
years of professional experience

Work History

Bilingual Agent

RDI
10.2020 - 03.2023
  • Identify and address customer needs by managing high volumes of calls, chats, emails, and social networks
  • Handle 150 daily interactions, achieving a 95% customer satisfaction rate
  • Used active listening to uncover needs, increasing upsell opportunities by 20%.

Intern in Document Control

Carlisle Interconnect Technologies
01.2023 - 06.2023
  • Development of a new process for the digitization of files in the warehouse area, including the classification, review, and validation of documents, the completion of audits, and ensuring compliance with quality standards for certification
  • Conducted thorough validation and auditing of digitized records, ensuring 100% compliance with certification standards and regulations.

Transaction Coordinator

Frontera Solutions
10.2023 - 03.2024
  • Comprehensive management of the sales process, including inspections, repairs, and financing
  • Ensuring the successful execution of key documents for transaction closure
  • Utilization of project management systems such as Flowlu, REISift, and Asana to maximize efficiency at every stage.

Project Engineer

Anchor Tool & Plastics
07.2024 - Current
  • Provide technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
  • Maintain records for each project and engineering discipline.
  • Complete construction tasks while ensuring safe working conditions, staying on budget, and meeting project deadlines.
  • Report to the Project Manager.
  • Research options to optimize the painting and assembly process of parts, aiming to reduce cost and operation time.
  • Introduce and develop new Oracle ERP software.

Education

Bachelor of Science - Industrial Engineering

Instituto Tecnológico De Sonora
Obregón, Sonora
06.2023

Skills

  • Microsoft Office advanced level
  • Proficient in Statistical Minitab
  • SolidWorks, AutoCAD and PROmodel beginner level
  • Excellent verbal and written communication skills
  • Active listening
  • Problem-solving
  • Project Management
  • Quality Control
  • Scheduling and Planning

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Certifications

  • Technical training in programming, CETIS 128, June 2018


Timeline

Project Engineer

Anchor Tool & Plastics
07.2024 - Current

Transaction Coordinator

Frontera Solutions
10.2023 - 03.2024

Intern in Document Control

Carlisle Interconnect Technologies
01.2023 - 06.2023

Bilingual Agent

RDI
10.2020 - 03.2023

Bachelor of Science - Industrial Engineering

Instituto Tecnológico De Sonora

Similar Profiles

CREATE PROFILE
Janeth Gil