Jesús Adolfo Pérez Martínez
Estado de México
Summary
Dynamic professional with experience as a Medical Interpreter at Language Line, adept at ensuring compliance with HIPAA while facilitating communication. Proven skills in quality improvement and process validation from my role as a Quality Analyst at DHL Supply Chain, where I enhanced team success and maintained product quality through rigorous testing and insightful feedback.
Overview
2
2
years of professional experience
Work History
Medical Interpreter
LanguageLine
06.2024 - Current
- Facilitated accurate communication between healthcare providers and patients in diverse settings.
- Ensured compliance with HIPAA regulations while interpreting sensitive medical information.
- Supported healthcare teams by providing real-time interpretation during patient consultations, procedures and real time surgery´s.
Quality Analyst
DHL Supply Chain
11.2023 - 04.2024
- Conducted thorough testing of the supply chain to ensure functionality and performance standards.
- Evaluated vendor performance by conducting regular audits, ensuring adherence to established quality standards and requirements. KPI´s were increased from 95% to 97%.
- Created and revised procedures, checklists and job aids to reduce errors, lowering the number of CAPA´s from 5 per month to 2 per month.
- Created detailed documentation (new SOP´s for a more rigorous inspection of products), testing processes and results for future reference.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Education
Bachelor of Science - Diagnostic Biochemistry
Universidad Nacional Autónoma De México
Mexico, México, Mexico12-2022
Skills
- Language fluency
- Customer focus
- Audit processes
- Quality improvement
- Continuous improvement
- Data validation
- Project planning
- Laboratory testing
- QA methodologies mastery
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Japanese
Elementary (A2)
Timeline
Medical Interpreter
LanguageLine
06.2024 - Current
Quality Analyst
DHL Supply Chain
11.2023 - 04.2024
Bachelor of Science - Diagnostic Biochemistry
Universidad Nacional Autónoma De México
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