Jonathan Lomeli Perez
Aguascalientes
Summary
Dedicated individual, successfully facilitates communication between people of different cultures and backgrounds.
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Bilingual Spanish-English Interpreter
Bromberg Translations
01.2022 - 01.2024
- English - Spanish Interpreter for Michigan based company providing OPI and VRI interpretation services for Customer Care, Utilities, Legal and Medical services.
Retail Manager
Carnival Cruise Lines
01.2021 - 01.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Assistant Retail Manager
Starboard Cruise Services
01.2015 - 01.2022
- Retail Operations Manager, building a high performance team in order to bring the highest customer service, smooth operations and optimize revenue
- Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Streamlined operational efficiencies by preparing warehouse merchandise for monthly inventory control counts.
- Delivery operations and customs clearance.
Immigration Specialist
Instituto Nacional De Migracion
01.2010 - 01.2012
- First point of contact between foreign nationals and Immigration Office in Mexico.
- Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
- Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal actions.
Bilingual Spanish-English Interpreter
Language Services Associates Inc.
01.2008 - 01.2009
- Phone Interpreter servicing US government agencies and companies like, Health and Human Services, LA County Police Department, CBP Customs and Border Patrol.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
Concierge - Front Desk
Delta Chelsea Inn Toronto
01.2008 - 01.2009
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Coordinated ground and air travel arrangements for business and leisure customers to support satisfaction.
Vacation Planner
Sunset Holidays Travel
01.2007 - 01.2008
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
Education
Bachelor of Science - International Studies
UNIVERSIDAD DEL VALLE DE MEXICO
Aguascalientes, Mexico01.2013
Skills
- Relationship Building
- Immigration Case File Strategies
- Documentation Skills
- Immigration Inquiries
- Verbal Communication
- Cross-Cultural Communication
- Critical Thinking
Languages
English
Spanish
Timeline
Bilingual Spanish-English Interpreter
Bromberg Translations
01.2022 - 01.2024
Retail Manager
Carnival Cruise Lines
01.2021 - 01.2022
Assistant Retail Manager
Starboard Cruise Services
01.2015 - 01.2022
Immigration Specialist
Instituto Nacional De Migracion
01.2010 - 01.2012
Bilingual Spanish-English Interpreter
Language Services Associates Inc.
01.2008 - 01.2009
Concierge - Front Desk
Delta Chelsea Inn Toronto
01.2008 - 01.2009
Vacation Planner
Sunset Holidays Travel
01.2007 - 01.2008
Bachelor of Science - International Studies
UNIVERSIDAD DEL VALLE DE MEXICO
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