Summary
Overview
Work History
Education
Skills
Software
Timeline
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José Antonio Hernández Hernández

Ingeniero Industrial
C.Roble Ed.103 Dpto.103 Col. El Sabinal

Summary

Dynamic retail professional with a proven track record at Administración De Tienda, excelling in customer service management and team development. Achieved high customer satisfaction through efficient order fulfillment and enhanced inventory accuracy. Skilled in problem-solving and implementing effective storage solutions, driving operational excellence and fostering a collaborative work environment.

Overview

2
2
years of professional experience
1
1
Language

Work History

Gerente De Tienda

Administración De Tienda, Implementacion De Base De Datos
03.2025 - 09.2025
  • Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
  • Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.

Encargado De Almacén

Gestión De Inventario En Una Zapatería E Implementación De Una Base De Datos
02.2024 - 09.2024
  • Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
  • Reduced turnaround time for customer orders through effective prioritization and delegating tasks to team members.
  • Established effective relationships with internal stakeholders, such as sales and customer service teams, to better understand their needs and align warehouse activities accordingly.
  • Contributed to cost reduction initiatives by analyzing expenses related to labor, supplies, and utilities; suggesting ways to minimize costs without compromising quality or safety standards.

Creador De Base De Datos

Implementacion De Base Datos Para Una Microempresa
09.2023 - 01.2024
  • Ensured safety compliance by enforcing strict adherence to warehouse policies, procedures, and regulations.
  • Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.
  • Spearheaded special projects as assigned by management, demonstrating adaptability and a strong commitment to company objectives.
  • Enhanced order accuracy by closely monitoring inventory levels and conducting regular audits.

Education

Licenciatura - Ingeniería Industrial

Universidad Politécnica Del Estado De Tlaxcala
A. Universidad Politecnica, No.1, San Pedro Xalcal

Skills

Customer service management

Software

Paqueteria de Office

Diseño digital

Timeline

Gerente De Tienda

Administración De Tienda, Implementacion De Base De Datos
03.2025 - 09.2025

Encargado De Almacén

Gestión De Inventario En Una Zapatería E Implementación De Una Base De Datos
02.2024 - 09.2024

Creador De Base De Datos

Implementacion De Base Datos Para Una Microempresa
09.2023 - 01.2024

Licenciatura - Ingeniería Industrial

Universidad Politécnica Del Estado De Tlaxcala

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José Antonio Hernández Hernández Ingeniero Industrial