Paqueteria de Office
José Antonio Hernández Hernández
Ingeniero Industrial
C.Roble Ed.103 Dpto.103 Col. El Sabinal
Summary
Dynamic retail professional with a proven track record at Administración De Tienda, excelling in customer service management and team development. Achieved high customer satisfaction through efficient order fulfillment and enhanced inventory accuracy. Skilled in problem-solving and implementing effective storage solutions, driving operational excellence and fostering a collaborative work environment.
Overview
2
2
years of professional experience
1
1
Language
Work History
Gerente De Tienda
Administración De Tienda, Implementacion De Base De Datos
San Gabriel Cuautla, Tlaxcala
03.2025 - 09.2025
- Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
- Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
Encargado De Almacén
Gestión De Inventario En Una Zapatería E Implementación De Una Base De Datos
Centro, Segunda Secc, 90740 Zacatelco, Tlax
02.2024 - 09.2024
- Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
- Reduced turnaround time for customer orders through effective prioritization and delegating tasks to team members.
- Established effective relationships with internal stakeholders, such as sales and customer service teams, to better understand their needs and align warehouse activities accordingly.
- Contributed to cost reduction initiatives by analyzing expenses related to labor, supplies, and utilities; suggesting ways to minimize costs without compromising quality or safety standards.
Creador De Base De Datos
Implementacion De Base Datos Para Una Microempresa
La Magdalena Tlatelulco
09.2023 - 01.2024
- Ensured safety compliance by enforcing strict adherence to warehouse policies, procedures, and regulations.
- Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.
- Spearheaded special projects as assigned by management, demonstrating adaptability and a strong commitment to company objectives.
- Enhanced order accuracy by closely monitoring inventory levels and conducting regular audits.
Education
Licenciatura - Ingeniería Industrial
Universidad Politécnica Del Estado De Tlaxcala
A. Universidad Politecnica, No.1, San Pedro XalcalSkills
Customer service management
Employee training
Store merchandising
Team development
Retail inventory management
Problem-solving
Friendly and positive
Cash management
POS systems
Inventory management
Paqueteria de Microsoft
Software
Diseño digital
Timeline
Gerente De Tienda
Administración De Tienda, Implementacion De Base De Datos
03.2025 - 09.2025
Encargado De Almacén
Gestión De Inventario En Una Zapatería E Implementación De Una Base De Datos
02.2024 - 09.2024
Creador De Base De Datos
Implementacion De Base Datos Para Una Microempresa
09.2023 - 01.2024
Licenciatura - Ingeniería Industrial
Universidad Politécnica Del Estado De Tlaxcala