Juan Pablo Ruiz Casas
Industrial Engineer
Zapopan
Summary
Industrial Engineer with 10+ years of experience and an excellent gift for creativity in developing solutions in the manufacturing environment.
I possess knowledge on both sales and buying areas, specially in identifying good business opportunities and being a leader that provides a nice environment for teamwork and combined effort.
In my time working for the companies mentioned, I have developed a strong sense of urgency, knowing when it's applicable and when it is not; it is important to me, that we as a team do not waste any time or effort in putting off fires. Always prevent.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
9
9
Certifications
2
2
Languages
Work History
Quote Business Specialist
Avnet Inc.
Zapopan
10.2018 - Current
- Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
- Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.
- Participated in team-building activities to enhance working relationships.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Prepared estimates used by management for purposes such as planning, organizing and scheduling work.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Pricing Analyst
Avnet Inc.
Zapopan
02.2017 - 10.2018
- Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
- Delivered comprehensive bid proposals for shortage projects and gained client approval on costs.
- Adjusted prices via pre-set schedules, supply management department costs and other factors on regular basis.
- Carefully monitored market trends to ascertain best pricing for company's products.
- Provided primary customer support to internal and external customers.
- Recorded account information to open new customer accounts.
Customer Service
Avnet Inc.
Zapopan
05.2015 - 02.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Delivered excellent customer service, resulting in consistent 95% customer satisfaction rating.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Supply Manager
Antiestática de México S.A. de C.V. (Estatec)
Zapopan
02.2012 - 04.2015
- Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
- Forecasted requirements and set reorder points to maintain optimal levels.
- Sourced and expedited materials for emergency operations.
- Handled maintenance reports for orders requested and completed.
- Managed accurate files and implemented new organizational systems to improve traceability.
- Supervised and managed employees during sorting, packaging and return procedures.
- Managed and maintained accountability for equipment valued at more than USD$400,000
- Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
- Purchased, organized and distributed supplies for maintenance activities and personnel use.
- Coached, managed, tasked and assessed employees on company practices and processes.
Warehouse Supervisor
Antiestática de México S.A. de C.V. (Estatec)
Zapopan
01.2011 - 02.2012
- Supervised shipping and receiving, distribution and workplace safety.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Revised and developed procedures to reduce risk and achieve compliance.
- Maintained high levels of accuracy in daily operations.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Supervised shipping and handling operations.
- Adhered to industry best practices for warehousing, material handling and documentation.
Quality Analyst
Antiestática de México S.A. de C.V. (Estatec)
Zapopan
01.2010 - 01.2011
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Edited, proofed and critiqued internal documents to improve clarity.
- Consulted manuals and process documents to investigate malfunctions.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Education
Bachelor in Industrial Engineering - Industrial Production Technologies
Universidad Del Valle De México (UVM)
Zapopan, Jalisco 03.2012 - 08.2016
Skills
Microsoft Excel
undefinedCertification
Microsoft Excel
Languages
Español
Idioma nativo
Inglés
Avanzado
C1
Interests
Music
Drawing
Guitar
Piano
Timeline
Quote Business Specialist
Avnet Inc.
10.2018 - Current
Pricing Analyst
Avnet Inc.
02.2017 - 10.2018
Customer Service
Avnet Inc.
05.2015 - 02.2017
Bachelor in Industrial Engineering - Industrial Production Technologies
Universidad Del Valle De México (UVM)
03.2012 - 08.2016
Supply Manager
Antiestática de México S.A. de C.V. (Estatec)
02.2012 - 04.2015
Warehouse Supervisor
Antiestática de México S.A. de C.V. (Estatec)
01.2011 - 02.2012
Quality Analyst
Antiestática de México S.A. de C.V. (Estatec)
01.2010 - 01.2011
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