Julieta Itzel Angeles Chargoy
Computational Linguist
Ciudad de México
Summary
Linguist with good knowledge of NLP methods, with 4 years experience in app and virtual assistant development. Good experience with interdisciplinary teams and passionate about artificial intelligence, as well as conversation design.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Spanish Implementation Engineer
Eltropy
Ciudad De México
10.2024 - Current
- Conversation design in Spanish for English speaker environments.
- Developed customized solutions tailored to each client's unique needs, boosting user experience while driving results-oriented outcomes.
- Working on create master projects to avoid repetition of simple tasks.
- Conducted thorough testing and validation of implemented solutions, ensuring optimal performance and minimizing potential issues.
- Proactively identified areas for improvement within current processes, leading to enhanced operational efficiency and productivity.
- Specialized in Finance environments.
Conversational AI Analyst /MLOps.
Espressive
05.2022 - 10.2024
- Conversational design for virtual IT assistant, maintaining and updating information and custom responses for said virtual assistant.
- Linguistic design and analysis for assistant.
- Customer tenant maintaining, updating flows, updating data.
- Annotation of data, cleaning and identifying Top Call Drivers for customer.
- Customization of environments for specific customer needs.
- Customer meetings, defining goals and training teams.
- Managed and organized documents for data entry tasks.
- Prompt engineering for decision making, as well as generative tools.
- Designed tools for automatic tracking and cleaning of information.
- Experience with Knowledge Sources and high adaptabiltiy environments.
Associate Linguist
Adecco
Ciudad De México
01.2021 - 05.2022
- Grammar developer for Google Assistant in both European and Latin American Spanish
- Used In-house software to perform data exploitation techniques.
- Worked on developing generation of messages for Google Assistant in both European and Latin American Spanish
- Created lexical annotations for Google Assistant in both European and Latin American Spanish, used for improving recognition and generation of the assistant.
- Worked on multi-cultural remote team, in Europe and Latin America.
- Constant fine-tunning of Language understanding and generation of Google Assistant.
Linguist Consultant
Wordbox
Ciudad De México
01.2020 - 12.2020
- Corpora design for analysis of english teaching app.
- Analysis of parameters and useful PoS, best fitting for the product needs.
- Corpora maintenance, cleaning and design of new strategies to maximize linguistics resources, in line with the constant changing of the product.
- Algorithm design for cleaning and processing data for different processes, working hand on hand with the engineering team.
- Product design drafts for features, graphic and usability for the end user.
- Testing different capabilities to find opportunity areas for the final product.
- Linguistic design for NLP, constant testing and improvement.
Education
Master of Arts - Hispanic Linguistics
Universidad Nacional Autónoma De México
Ciudad De México 08.2017 - 12.2019
Bachelor of Arts - Hispanic Literature and Language
Universidad Nacional Autónoma De México
Ciudad De México 08.2013 - 06.2017
Skills
Work under pressure
Written and oral skills
Problem Solving
Teamwork
Organization
IT skills
Python
Excel
Voiceflow
SQL Knowledge
Timeline
Spanish Implementation Engineer
Eltropy
10.2024 - Current
Conversational AI Analyst /MLOps.
Espressive
05.2022 - 10.2024
Associate Linguist
Adecco
01.2021 - 05.2022
Linguist Consultant
Wordbox
01.2020 - 12.2020
Master of Arts - Hispanic Linguistics
Universidad Nacional Autónoma De México
08.2017 - 12.2019
Bachelor of Arts - Hispanic Literature and Language
Universidad Nacional Autónoma De México
08.2013 - 06.2017
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