Summary
Overview
Work History
Education
Skills
Timeline
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Kriztian Valentina Maya Figueroa

CDMX

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Birria 664 and Call Center AT&T. Proven ability to enhance guest engagement and satisfaction through effective communication and cash handling. Recognized for maintaining cleanliness standards while fostering positive customer relations in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Mesera

Birria 664
03.2023 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customerneeds.Worke

Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Go

Representante De Centro De Llamadas

Call Center AT&T
02.2021 - 01.2022
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

Education

Técnico En Sistemas Electrónicos De Avion -

CONALEP AEROPUERTO
Venustiano Carranza, Mexico City, Mexico
09-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Cleanliness standards
  • Memory retention

Timeline

Mesera

Birria 664
03.2023 - 04.2025

Representante De Centro De Llamadas

Call Center AT&T
02.2021 - 01.2022

Técnico En Sistemas Electrónicos De Avion -

CONALEP AEROPUERTO
Kriztian Valentina Maya Figueroa