Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic
Maria Elena Mata Arias

Maria Elena Mata Arias

Frontera, Coaguila

Summary

Dynamic and adaptable professional with a proven track record at Grupo Vitali, excelling in fast-paced environments. Skilled in POS operations and exceptional customer service, I've effectively increased team productivity through innovative management and meticulous attention to quality control. Demonstrated ability to foster collaboration and maintain high cleanliness standards, ensuring customer satisfaction and loyalty. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

3
3
years of professional experience

Work History

Mesera

Grupo Vitali
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Lider De Eventos Infantiles

Brincando Ando
09.2022 - 05.2024
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees on [Product or Service] and assigned duties.
  • Oversaw day-to-day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Cajera

Grupo Vitali
03.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Facilitated smoother checkout process, trained new employees on POS systems.

Asistente Dental

Clinic Salud Y Bienestar
01.2022 - 09.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Education

LICENCIATURA NEGOCIOS INTERNACIONALES - NEGOCIOS INTERNACIONALES

FACULTAD DE CONTADURIA Y ADMINISTRACION
Monclova, Mexico
07.2026

PREPARATORIA

COBAC PREPA 24
Monclova, Coahuila
07.2022

Secundaria

HEROE DE NACOZARI
Frontera, Coahuila
07.2019

Primaria

Escuela Ramon Guevara
Monclova, Coahuila
06.2016

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Food Running
  • Service prioritization
  • Sales expertise
  • Order Accuracy
  • Quality Control
  • Point of sale operation
  • Dining area maintenance
  • Beverage Preparation
  • Food sales and promotion
  • Daily specials memorization
  • Menu presentation
  • Warm and Friendly
  • Reliable and Responsible
  • Adaptable and Flexible
  • Teamwork and Collaboration
  • Decision-Making
  • Transactions and Cash Handling

Additional Information

PRACTICO DEPORTE DESDE LOS 8 AÑOS, ACTUALMENTE JUEGO FUTBOL SOCCER Y PRACTICO BOX EN MI TIEMPO LIBRE, HE ESTADO EN CURSO DE INGLÉS, ACTUALMENTE CURSO LA UNIVERSIDAD EN V SEMESTRE, TRABAJO Y PRACTICO DEPORTE, SE NADAR Y MANEJAR Y CUENTO CON LICENCIA DE CONDUCIR.

Accomplishments

HE PARTICIPADO EN 2 NACIONALES, 4 ESTATALES Y 3 REGIONALES EN FÚTBOL FÚTBOL, TENGO RECONOCIMIENTOS POR ASÍSTENCIA Y PUNTUALIDAD, HE PARTICIPADO EN CONGRESOS/CURSOS RELACIONADOS A MI CARRERA

Timeline

Mesera

Grupo Vitali
05.2024 - Current

Cajera

Grupo Vitali
03.2023 - 01.2024

Lider De Eventos Infantiles

Brincando Ando
09.2022 - 05.2024

Asistente Dental

Clinic Salud Y Bienestar
01.2022 - 09.2022

LICENCIATURA NEGOCIOS INTERNACIONALES - NEGOCIOS INTERNACIONALES

FACULTAD DE CONTADURIA Y ADMINISTRACION

PREPARATORIA

COBAC PREPA 24

Secundaria

HEROE DE NACOZARI

Primaria

Escuela Ramon Guevara

Similar Profiles

CREATE PROFILE
Maria Elena Mata Arias