Luis Ramos

Dynamic professional with extensive experience at Aernnova Aerospace Mexico, excelling in managing and nurturing the relationship between customers and the organization. Proven ability to enhance customer satisfaction and lead teams effectively. Skilled in negotiation; strong capacity to coordinate across different departments in the organization to ensure the delivery of high-quality products on a timely way, fostering a culture of continuous improvement. Committed to delivering results and overcoming challenges with innovative solutions.

Theory of Constraints

- Increased customer satisfaction by delivering high-quality products on a timely way, improvement of OTD from 75-95%.

- Participated in a EPR implementation as a key user.

- Transferred of work of 1 entire production line.