Luis Rodriguez
Entrepreneur, CEO
Queretaro,Qro
Summary
Results-driven leader with a strong desire to drive organizational growth and success. Expertise in strategic planning, problem-solving, and effective communication. Solid understanding of business principles, project management, and team leadership. Collaborative nature with an unwavering work ethic. Pragmatic approach to leadership roles. Proven track record of implementing strategic business plans, fostering growth, and enhancing operational efficiency. Skilled in financial management and adept at building strong stakeholder relationships. Committed to cultivating and leading talented individuals towards achieving collective goals. Highly organized and dependable candidate known for effectively managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to ensure team objectives are met. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Dedicated to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
28
28
years of professional experience
11
11
Certifications
2
2
Languages
Work History
CEO
IBC INNOVATION, BUSINESS & CONSULTING
Queretaro
03.2020 - Current
- During the Pandemic, created the company from scratch including Sales, Operation, Finance. Delivery and Customer Satisfaction.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Sell more than $ 60 millions MXN per year in Mexico, America and Netherlands.
- Generate key operational initiatives to drive and maintain substantial business growth.
- Got enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Create IT solutions portfolio focused in applications as: ERPs, BWs, CRMs, Middleware and Analytical bundles and service solutions for the digital Transformation. Also Cybersecurity, AMS and Plattform Services.
- Optimized operations keeping reduced costs and increased efficiency.
ACCOUNT MANAGER
CAPGEMINI
Monterrey
06.2019 - 02.2020
- Responsible for customer design and sales IT solutions and applications: ERPs, BWs, CRMs bundles and service solutions for the digital Transformation clients in Mexico and LATAM including more than 30 customers
- Managed the customer relationship with FEMSA, HEINEKEN & ARCA
- Accountable for Cloud Architecture Director for CEMEX Cloud Migration project
SALES ACCOUNT MANAGER SNR- HANA ENTERPRISE CLOUD
SAP
Monterrey
07.2014 - 05.2019
- Got the main SAP HEC logos in Mexico and overachieved my entire sales quote, overachieved $2,000,000 USD
- Accountable for funnel, pipeline and forecast generation; also qualifying leads
- Negotiated prices, terms of sale and service agreements.
- Got net new customers to the firm (hunting and farming) including Consulting Services, EMS and AMS Portfolio Services for SAP
- Used strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Got some customers as VITRO, CYDSA, NEMAK, BYDSA, Interceramic, HABITAT Construction, GRUMA, Polioles, Daikin, FAMOSA, TRIMEX, CEMEX, CROWN, COMPARTAMOS BANCO, etc
- Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of product services.
- Consistently exceeded quotas by leveraging an extensive network of contacts within target industries.
SALES EXECUTIVE
ORACLE
CDMX
08.2012 - 07.2014
- Accountable for design and sales of infrastructure, platform, application, consulting and outsourcing on the Cloud solutions for many clients of the firm more than 10 customers per year
- Attended Manufacturing, Oil & Gas, Natural resources and General Business territories
APPLICATION MANAGED SERVICES (AMS) MANAGER
DELOITTE
CDMX
08.2009 - 08.2012
- Responsible for the delivery, design and sales of functional support application and consulting services for many clients of the firm, especially with ERP's
- Support the whole sales cycle for new clients and generating new business for existing customers and retaining them (hunting and farming)
- Developed service delivery processes and IT support based on ITIL
- Accountable for the continuous improvement of services and considering the financial (P & L) of the area
- Achieved the sales quota the entire work cycle
CLIENT MGR, ACCOUNT DELIVERY MGR, BUSINESS CONSULTANT
HEWLETT PACKARD
CDMX
06.1996 - 08.2009
- Accountable for the IT operation infrastructure and technical services to the ING and Nacional Monte de Piedad, also AstraZeneca pharmaceutical, URBI, Innopack and Mabe into HP Managed Services
- Responsible for the P&L for these clients
- Performed the technical migration for the AstraZeneca and Innopack, besides as a Project manager for the transition services for TMM and MABE
- Managed and participating in delivering proactive and reactive services to CITIGROUP, the HP-UX, OpenView and Microsoft platforms
- Responsible to consolidate the delivery team as High Performance, based on the methodology of ITIL / ITSM
- Design different functional models within the delivery team for Citigroup as Change Management, versions and configurations
Education
MASTER DEGREE - IT focused on Services (based on ITIL methodology)
INSTITUTO TECNOLOGICO DE ESTUDIOS SUPERIORES DE MONTERREY
Atizapan, México, Mexico 01.2005 - 2007.01
Bachelor of Science - Systems on Administrative computing
UNVERSIDAD DEL VALLE DE MEXICO
CDMX 1998.01 - 2002.01
Skills
Operational Excellence
Negotiation
Project Management
Client Relationship Building
Sustainable business models
Global perspective
Digital Transformation
Customer Focus
Strategic Visioning
Effective Decision Making
Financial Acumen
Operational Excellence
Main Courses & Skills
- SALES STRATEGY
- PROJECT MANAGEMENT
- HIGH PERFORMANCE TEAMS
- DATABASE, DATA ANALYTICS AND DATA GOVERNANCE (MIDDLEWARE)
- IT CLOUD (PRIVATE, PUBLIC, PAAS, XAAS, IAAS FOR ORACLE & SAP)
- DIGITAL MARKETING
- DIGITAL TRANSFORMATION
- SAP FUNCTIONALITY (FINANCIALS, HR, SUPPLY CHAIN & MANUFACTURING, PRODUCTION PLANNING, CX )
Certification
System administrator HP-UX 10.x-11.x, 01/01/02
Goals
- Be the best Strategic leader on different industries around the world.
- Overachieve my sales goals, generating new customers and increasing the current business.
- Look for new trends, new challenges to increase my knowledge and business strategic experience.
Affiliations
- Project Management Institute
- Triumph Motorcycles
- Exatec
Hobbies
Motorcycle exhbitions & Joyrides
Photography
Car racers
Mountain Biking
Gastronomics
Timeline
CEO
IBC INNOVATION, BUSINESS & CONSULTING
03.2020 - Current
ACCOUNT MANAGER
CAPGEMINI
06.2019 - 02.2020
SALES ACCOUNT MANAGER SNR- HANA ENTERPRISE CLOUD
SAP
07.2014 - 05.2019
SALES EXECUTIVE
ORACLE
08.2012 - 07.2014
APPLICATION MANAGED SERVICES (AMS) MANAGER
DELOITTE
08.2009 - 08.2012
MASTER DEGREE - IT focused on Services (based on ITIL methodology)
INSTITUTO TECNOLOGICO DE ESTUDIOS SUPERIORES DE MONTERREY
01.2005 - 2007.01
CLIENT MGR, ACCOUNT DELIVERY MGR, BUSINESS CONSULTANT
HEWLETT PACKARD
06.1996 - 08.2009
System administrator HP-UX 10.x-11.x, 01/01/02
ITIL Foundation v2, 02/01/06
IT Service Management / Configuration Management, 04/01/06
IT Service Management / Change Management, 05/01/06
ITIL Foundation v3, 11/01/08
VSP: Selling VMware Enterprise Desktop Solutions, 05/01/09
SAP HANA Enterprise Cloud Sales Solution Engagement Manager Certification, 01/01/14
Banking Industry Overview, 09/01/19
Machine Learning Using SAS Viya, 05/01/20
Microsoft Catalyst, 11/01/20
Digital Marketing Diplomacy, 10/01/22
Bachelor of Science - Systems on Administrative computing
UNVERSIDAD DEL VALLE DE MEXICO
1998.01 - 2002.01
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