Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Luis Carlos Robles Gonzalez

Luis Carlos Robles Gonzalez

Lic Informatica
Ensenada

Summary

I have the experience to grow and develop in the workplace, giving the best of myself as well as sharing my knowledge and skills, as well as 80% English language proficiency.
I am 44 years old and during all this time I have acquired a lot of experience which has helped me a lot to be able to be better every day as well as overcome many things.

Overview

5
5
years of professional experience
4
4
Certifications

Work History

Shipping Warehouseman

BajaPack
12.2023 - 02.2024
  • Parcel shipments
    Log Capture
    Loading and unloading of parcels
    Merchandise arrangement

Technical Support Engineer

ECA LNG (Bits)
09.2023 - 11.2023
  • Computer equipment maintenance
    Email account configuration
    In-person and remote support
    Installation of programs
    Cellular and computing equipment inventory
    Attention local and foreign users

Inventory Analyst

Totalplay
01.2023 - 07.2023
  • Truck receipt
    Merchandise arrangement
    Weekly cycle counts.
    Document management
    SAP management (for inventories, merchandise entries and exits)
    Equipment scanning.

Engennier Support

ALESTRA AXTEL
08.2018 - 01.2021
  • Site Support Engineer (FIELD SERVICE)
    Completed tasks:
    Email configuration
    Laptop and desktop equipment maintenance
    Reload images win xp,7,10
    Windows xp,7 virtualization
    Inventory control (laptops, desktop)
    Unlocking accounts (active directory)
    RICOH toner and copier control
    On-site and remote support
    Attention to reports by ticket (users)
    WiFi and Ethernet network configuration through email accounts as well as with ISA
    IE proxy configuration
    Onedrive installation and configuration
    Account management for RICOH copier
    Structured cabling changes from one switch to another switch
    vpn settings
    Creating win images with acronix
    Installation and configuration of mrp SAP among others

Education

Licenciatura Informatica - Sistemas informacion

Universidad Autonoma Baja California
Baja California

Skills

Proactivo, cuento con mucha energia para realizar actividades varias

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Certification

Evaluacion de desempeno y retroalimentacion

Timeline

Shipping Warehouseman

BajaPack
12.2023 - 02.2024

Technical Support Engineer

ECA LNG (Bits)
09.2023 - 11.2023

Inventory Analyst

Totalplay
01.2023 - 07.2023

Engennier Support

ALESTRA AXTEL
08.2018 - 01.2021

Licenciatura Informatica - Sistemas informacion

Universidad Autonoma Baja California

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Luis Carlos Robles GonzalezLic Informatica