LUIS MARIO QUEZADA PALMA
Playas de Rosarito
Summary
Knowledgeable Supplier Development Manager with solid background in leading development teams and overseeing project lifecycles. Proven track record in driving strategic initiatives and delivering high-quality outcomes in Overall Quality Processes, Product Validation, New Product Introduction, and Facilities relocation validation Processes, Incoming Inspection Processes, Process Control, Manufacturing, Product Release, On time Delivery and Customer Service.
Results-oriented leader, recognized for being an effective team-builder and team player, via high motivational skills, and understanding of team members abilities/strengths.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supplier Development Manager (SDM)
Jabil/Nypro
01.2019 - Current
- Company Overview: A Medical Devise Contract Manufacturer company that manufactures product for different Medical Devices customers around the globe
- Responsible of the Supplier Development Engineering Center of Excellence Group, ensuring that all SDEs assign have all proper tools and skills to perform part qualification, supplier audits, supplier performance reviews.
- Also responsible to set the strategy and define resource allocation based on projects demand and part qualification scope
- Consolidated a team of professionals with various roles (Principal Supplier Development Engineers 3 resources and Lead Supplier Development Engineers 7 resources) this to sum up to the restructured Jabil SDE Center of excellence, by identifying key resources with the proper skills and by identifying development needs individualy and group related to Main Activities: Part Qualification, Supplier Auditing, and supplier performance overview
- Allocated trainings for all resources for GD&T basics, GD&T fixtures, and gages, also certified all resources as Lead Auditors for ISO13485, work a supplier onboarding initiatives and strategies to reduce PPAP timing review and approval
- Engaged with key Jabil Facilities around the Globe to accelerate SDE Organization participation on part qualifications and cost reduction activities that translate in Collateral benefits
- Transfer Dollar spend improved from FY2020 base line of 63M, Improved to 77M in 2021 to 86M in 2022 to 167.9M in 2023, to 120M in 2024 and YTD in 2025 96.3M
- Cost Savings Collaboration from FY2020 base line of 1.7 M to 8M in 2021, 11M in 2022, 3M in 2023, 6.2M in 2024 and YTD in 2025 1.13M
- Supplier FPY PPAP process improved form FY2020 base line of 87.18 to 97.52 in 2021, 98.59 in 2022, 98.93 in 2023, 97.03 in 2024 and YTD 2025 97.89, achieving and exceeding the goal of 97%
- PPAP days efficiency improved form FY2020 base line of 8.6 days to 3.0 in 2021, 3.04 in 2022, 2.09 in 2023, 2.09 in 2024 and TYD 2025 2.18 way below the target days to process of 5.0 days
Sr. Supplier Quality Engineering / RI Manager
Esterline (Leach)
06.2015 - 01.2019
- Company Overview: The company makes its own products under Leach brand for Aerospace products
- Responsible of ensuring supplied parts perform as intended, by monitoring line fall-outs due to vendor quality
- Visiting and auditing suppliers in order to detect lead flags that may help to improve supplier processes to better build acceptable parts since the first run
- Responsible to Conduct Quality Surveys and/or visits to approve new suppliers and to perform validation Audits as applicable
- Responsible of initiating SCARs based on part performance either within the operations or at incoming inspection
- Driving the Supplier to replace defective parts to minimize the financial impact of the failure and to push for accurate actions to avoid any future re-occurrence
- Supplier monitoring and SQE actions on top offenders has improved from 98.90% overall performance to a 99.33 Overall performance a 0.43 % improvement
- Additionally, for Receiving Inspection the Days to Process received material has improved from 14 days to 2 days or less a 95% improvement, this was possible with a Kaizen event that I leaded
- Supplier QA Representative for Staff meetings, in order to provide feedback related to supplier issues, and to effectively downstream important corporate and business notices
- The company makes its own products under Leach brand for Aerospace products
Quality/NPI Leader/Manager – Tijuana/Tecate Fabrication and Coating Processes
Allegion (SCHLAGE)
03.2014 - 12.2014
- Company Overview: The company makes its own products under SCHLAGE brand for Security products in specific Door Locks
- Responsible of production daily results, by monitoring Yields, COPQ, PPMs, Purges and NMRs
- Responsible for NPIs PQP, Receiving Inspection, Calibration Area
- Leading QA activities such as BPS, A3, RIEs, to solve issues related to results not meeting the plan
- Responsible to operate with Ensenada and Tijuana in order to complement the supply chain to avoid delays, Down Time, Delivery misses related to quality issues, as well as to activate containment actions in order to comply with initial delivery commitment to final customer
- During my tenure at Allegion, lowered the purges (Quality Fails in customer process) that impacted customer supply chain and process performance, were initially in an average of 19 purges per month, as off January 2014 to May 2014 vs a plan of 15, the current state is 2 purges per month VS a Plan of 5 (Redefined Metric)
- Placed within scope the COPQ Metric, by improving parts performance at second operation suppliers (Out-Source Processes) for parts manufactured in Tecate Baja California, improved the COPQ from 4.41% in Average for a 7 month period JAN-JUL to 2.70% in September, 2.59% in October, 2.80% in November
- Last COPQ register was for 2.97%
- Therefore, a 1.44 Gap reduction
- (Moved form a COPQ of 254k to a 154k on the monthly basis)
- Reduced IPPMs from an Avg
- Of 37K in 7 Months to 12K PPMs in October VS a plan of 17800 PPMs for a 68% improvement
- The company makes its own products under SCHLAGE brand for Security products in specific Door Locks
Sr. Quality Assurance/NPI Engineer – Juarez Operations
Accellent Venusa
03.2013 - 03.2014
- Company Overview: A CM company provides design and manufacture capabilities for medical devices, from basic components to finished goods, a company regulated by the FDA and Certified as per ISO13485 requirements, Accellent has important customers from the medical industry such as Johnson and Johnson, Saint Jude Medical, Medtronic-Covidien
- Responsible of production daily results, monitoring Yields, RTY, implementing SPC, and responsible of the documentation of all engineering protocols, studies, TMVs, Equipment Validation such IQs, OQs, PQs, overall line performance PPQs, via ECO and/or ECRs
- Also responsible of the administration of the MVP (Master Validation Plan, Including all PQP data elements per customer requirements), Assembly line start-up, QA inspectors training and development as per business necessities
- Responsible for customer service and feedback follow-up
- Improved yield from a 55% average (within a timeframe of 8 Months) to an 82% average in two months
- As per DMAIC structure
- A CM company provides design and manufacture capabilities for medical devices, from basic components to finished goods, a company regulated by the FDA and Certified as per ISO13485 requirements, Accellent has important customers from the medical industry such as Johnson and Johnson, Saint Jude Medical, Medtronic-Covidien
Sr. CIS Quality/NPI Engineer (Powered Vehicles Business Unit)
VIASYSTEMS
06.2010 - 03.2013
- Company Overview: A CM company provides design and manufacture capabilities for Mechanical Metal, Electronics and coating, from basic components to finished goods, an ISO9001 certified company, Viasystems has important customers worldwide that diverse from the medical industry, telecommunications, energy, such as Alcatel, GE HC, GE ENERGY, SYCAMORE, OCCAM, PTI, RF, ARAM
- Responsible of Mechanical Metal integration, SMT and Connectors areas, for all Viasystems Customers
- Owner of Customer Complaints and follow-up as per 8D’s methodology, and to migrate resulting (evidences) data to Viasystems automated CARs records CARs (CaWeb), Problem Solving based on Green Belt discipline (DMAIIC), RMA follow-up, all phases from RMA authorization, FA analysis, determinate liability, to give response to customer and local program manager of the status of the RMA, and to document and follow-up root causes and actions, up to product release or disposition, focused in cost reduction per Green Belt discipline, for any kind of waste
- Day to day activities with the CFT team, such of maintaining road maps updated, 80/20 1st, 2nd and 3rd level paretos for PPM´s and NCRs, all to statistically analyze data in order to identify areas of opportunities to improve processes, to reduce or eliminate defects and customer complaints
- Responsible of new product introduction and product validation per NPI process, ECO’s and/or ECRs, IQ’s, OQ’s, First Articles
- Responsible for assembly line start-up, QA inspectors training and development
- Responsible to manage customer follow-up meetings to improve QA per Viasystems continues improvement policy
- Directed training traveling for new products implementation to Brazil and Shanghai China, leading the understanding of QA inspection and the assembly purposes for the wind power area
- Leading a Group of one process engineer, two testing engineers, a training administrator, one QA inspector, a group leader and two operators in order to achieve the goal of successfully transferring a product from viasystems china to JRZ facility
- Directed GE-ENERGY transportation New Product launch, participating with design, assembly validations, process definitions, process standardization, Process Flow, PFMEA and Control Plan development, DFM documentation, validation of re-adjustments and clarifications, execute and to expedite material to meet dates as per plan, directly interacted with customers in order to give status and translate feedback into actions
- A CM company provides design and manufacture capabilities for Mechanical Metal, Electronics and coating, from basic components to finished goods, an ISO9001 certified company, Viasystems has important customers worldwide that diverse from the medical industry, telecommunications, energy, such as Alcatel, GE HC, GE ENERGY, SYCAMORE, OCCAM, PTI, RF, ARAM
Quality Process/Supplier Quality Engineer – Juarez Operations
FLEXTRONICS
10.2008 - 06.2010
- Company Overview: A CM company provides design and manufacture capabilities for medical devices, integration, mechanical metal, from basic components to finished goods, a ISO9001 ISO13485 certified company, Flextronics has important customers from the medical industry such as Johnson and Johnson, LG, HP, LEGO, XBOX
- Responsible of quality during the assembly of LGE TV units, as well of the implementation on cero defects discipline, focused in cost reduction, Time waste, Material waste etc
- Day to day activities with the CFT team, in order to review areas of opportunity to improve line operation without putting in risk the quality of the product
- Owner of the testing Lab, Drop Test and Vibration, Compression, W/B, OBI, Safety, Break Down, Energy Saving, Burn-in & Life Test, Temperature & Humidity, PQA
- Responsible of the Incoming Inspection area, as well of the MRB area
- Supervised the Incoming Inspection area on the daily basis, maintained reports and document all material receipt as well as the rejected material
- Directed the MRB area for line fallouts, incoming rejected material per DMR and SQE Logs, Requested RMA’s from the supplier in order to obtain the credit notes for defective materials
- Led a Kaizen project for pallet usage and recycling control for a 3K USD costs recovery of pallets and a 500 dlls expense avoidance on a monthly basis
- A CM company provides design and manufacture capabilities for medical devices, integration, mechanical metal, from basic components to finished goods, a ISO9001 ISO13485 certified company, Flextronics has important customers from the medical industry such as Johnson and Johnson, LG, HP, LEGO, XBOX
Quality/NPI Automated Systems Engineer – Quality/NPI Supervisor
ETHICON ENDO SURGERY
08.2004 - 10.2008
- Company Overview: A company makes its own products under Johnson and Johnson brand, for Medical Devices, it specializes in endoscopic surgery and stapling devices for gastric bypass, Gastric Band, Colostomies
- Regional Quality systems administrator (Owner of AQR system, Infinity SPC, GoCart NCR System plus CatsWeb system
- Coordination of massive changes for the Automated Quality Records, such as new product upload, set requirements, defect descriptions, Accept and Reject Rules, Product Lines
- Create CCP, Dpks Reports, Lead 23 QS Technicians, Coordinating Daily Activities assigning inspections lines, maintaining their training plans on 95% on a monthly basis, coordinating vacations, assigning personal to support new product transfers, plus developing personal for personal goals and within the company needs, and to assure their daily performance within the inspection process responsibilities in order to effectively and efficiently comply with procedures
- Develop an inspection process for re-processed finish goods to reduce PIs Costumer Complaints
- A company makes its own products under Johnson and Johnson brand, for Medical Devices, it specializes in endoscopic surgery and stapling devices for gastric bypass, Gastric Band, Colostomies
Education
Bachelor Degree - Industrial Engineering on Quality and Productivity (Licenciatura en Ingenieria Industrial en Calidad y Productividad)
Universidad Regional del Norte
Cd. Juarez, Chihuahua01.2008
Collage Degree - Technical Discipline on mechanics and Productivity (Industrial Robotics Area)
Universidad Tecnológica De Cd. Juarez
Cd. Juarez, Chihuahua01.2002
Skills
- Microsoft Office proficient
- Excel, PWP, Word, Outlook
- Infinity SPC, People Soft, Oracle, AS400
- AQR
- Minitab
- Process Flow, PFMEA, Control Plan
- CpK/PpK, GR&R studies and analysis
- Several Commodities
- Injection Molding
- Coating Processes, Plating, Anodizing, Powder coating
- Mechanical Metal, Metal Stamping, hydro-formation, Die-Cast
- PCBA
Accomplishments
Accomplishments are always in top of my scope, all accomplishments may be observed within each individual Job Positions and with positive trends.
Certification
- IPC-A-610E
- CIS Certified IPC Specialist
- Purchasing Administration
- ISO 9001:2008 Internal Auditor
- Introduction to TIG & MIG welding processes
- Green Belt Process Excellence DMAIC Training
- Software Verification and Validation Strategies
- ISO 13485 Internal Auditor
- Manager Management Techniques
Executive Summary
Exceptional bilingual leader/Engineer with proven track record of performance improvement in Overall Quality Processes, Product Validation, New Product Introduction, and Facilities relocation validation Processes, Incoming Inspection Processes, Process Control, Manufacturing, Product Release, On time Delivery and Customer Service. Expertise in working in a diverse type of international operations procedures and diverse products, from microscopic assembles products through hi level assembles within the Aerospace, Medical, Electronic, Mechanical Metals and Coatings (plating, spray painting and powder coating). A results-oriented leader, recognized for being an effective team-builder and team player, via high motivational skills, and understanding of team members abilities/strengths. Strategic and highly experienced effective change agent, with successively broader and more responsible positions earned throughout career. Currently seeking for an exciting and rewarding opportunity in which I can apply my broad skill-set and extensive quality and processes experience and contribute to cost savings and productivity. Seeking for rewarding opportunities within the USA (preference California) or in Mexico. Enthusiastic, proactive, self-motivated, team-oriented, and proven leader eagerly ready for next professional challenge., Proven track record of leading strong operating performance improvement, Results-oriented leader, International business experience, Continuous Improvement focused, Effective multi-task leadership skills, Fluent in English and Spanish (Mexico) languages, customs, and business cultures.
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Supplier Development Manager (SDM)
Jabil/Nypro
01.2019 - Current
Sr. Supplier Quality Engineering / RI Manager
Esterline (Leach)
06.2015 - 01.2019
Quality/NPI Leader/Manager – Tijuana/Tecate Fabrication and Coating Processes
Allegion (SCHLAGE)
03.2014 - 12.2014
Sr. Quality Assurance/NPI Engineer – Juarez Operations
Accellent Venusa
03.2013 - 03.2014
Sr. CIS Quality/NPI Engineer (Powered Vehicles Business Unit)
VIASYSTEMS
06.2010 - 03.2013
Quality Process/Supplier Quality Engineer – Juarez Operations
FLEXTRONICS
10.2008 - 06.2010
Quality/NPI Automated Systems Engineer – Quality/NPI Supervisor
ETHICON ENDO SURGERY
08.2004 - 10.2008
Bachelor Degree - Industrial Engineering on Quality and Productivity (Licenciatura en Ingenieria Industrial en Calidad y Productividad)
Universidad Regional del Norte
Collage Degree - Technical Discipline on mechanics and Productivity (Industrial Robotics Area)
Universidad Tecnológica De Cd. Juarez
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