Marco Antonio Cruz Tovar
El Marquez,QUE
Summary
A seasoned professional with a robust background in sales leadership and strategic planning, I have spearheaded market development initiatives at Hanwha Techwin Automation Americas Inc., achieving consistent revenue growth. My expertise in sales strategies and networking, combined with a talent for mentoring teams and enhancing customer satisfaction, has driven significant business successes.
Overview
25
25
years of professional experience
Work History
Mexico National Sales Manager
Hanwha Techwin Automation Americas Inc.
01.2017 - 12.2024
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Attended events, training seminars, and manufacturer product showcases.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Delivered comprehensive sales presentations, showcasing the company''s products and services to secure new business contracts.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
Field Service Engineer
Samsung Techwin Automation Americas Inc.
09.2008 - 01.2017
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
Senior Engineer - SMT
Universal Lighting Technologies, Inc.
08.2007 - 09.2008
- Improved project efficiency by streamlining engineering processes and implementing innovative solutions.
- Monitored employee performance to keep projects on task.
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
- Delivered high-quality products by collaborating closely with sales teams to understand customer needs and translate them into viable solutions.
- Maximized resource utilization with effective management of personnel, materials, and equipment for optimal project outcomes.
Field Service Engineer
Universal Instruments Corp.
06.2000 - 08.2007
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
Education
Bachelor of Science - Mechanical Electrical Engineering
Universidad Valle Del Bravo
Reynosa, Tamaulipas, Mexico04-1998
Skills
- Sales leadership
- Networking expertise
- Sales strategies
- Account servicing
- Market development
- Strategic planning
- Forecasting
- Revenue generation
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Mexico National Sales Manager
Hanwha Techwin Automation Americas Inc.
01.2017 - 12.2024
Field Service Engineer
Samsung Techwin Automation Americas Inc.
09.2008 - 01.2017
Senior Engineer - SMT
Universal Lighting Technologies, Inc.
08.2007 - 09.2008
Field Service Engineer
Universal Instruments Corp.
06.2000 - 08.2007
Bachelor of Science - Mechanical Electrical Engineering
Universidad Valle Del Bravo
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