MELISSA RODRÍGUEZ ROMANO
Tepic
Summary
Highly motivated internationalist with a forward-thinking approach to leadership. Adept at optimizing departmental operations to achieve goals and aligning employees with roles that maximize their performance. Proactive and hardworking, continuously striving for operational improvement. Possessing an analytical and critical mindset, coupled with strong research skills to examine complex issues from multiple perspectives and propose effective strategies. Seeking to join a dynamic and dedicated team to actively contribute to the design and implementation of projects promoting social justice, aiming to build a more equitable world and make a meaningful difference in society.
Overview
6
6
years of professional experience
Work History
Manager of Operations
Vela Terraza al Mar
02.2024 - Current
- Managed daily operations, ensuring smooth kitchen and dining room coordination.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements.
- Handled cash flow management, including cash register balancing and bank deposits.
- Resolved service issues promptly to ensure high customer satisfaction and retention.
- Quickly adapted to challenges in a new business environment.
Spanish and English Teacher
La Mexicana, Spanish School
12.2022 - 12.2023
- Taught Spanish and English using effective methods
- Developed customized curriculum, utilized varied resources, fostered positive environment, monitored progress, maintained communication with parents, and organized projects for cultural immersion
Administrative Assistant
Specialized Law Firm in Civil Matters
03.2020 - 12.2022
- Conducted legal research, drafted documents, provided administrative support, worked closely with clients, and handled tasks for smooth client communication and file management
Event Organization
Organización Civil JAB. Coloreando Tu Vida
01.2019 - 07.2019
- Participated in organizing social events, fundraising, allocating resources, providing direct support, promoting the organization's work, and generating reports to measure impact and plan future strategies
Education
Certificate - Governance and Electronic Public Administration
Universidad Anáhuac
12.2023
Certificate - Excel Applied to Business
Universidad Austral
12.2021
Bachelor's Degree - International Relations
Universidad Autónoma de Guadalajara
Guadalajara, JAL12.2020
Skills
- C1 in English
- Advanced Skills in MS Office
- Ability to Prioritize Task
- Proactive
- Professionalism
- Inventory Management
- Customer Retention
- Management
- Teamwork
- Decision-making Skills
- Logistics Management
- Customer Service
Languages
Spanish
English
Timeline
Manager of Operations
Vela Terraza al Mar
02.2024 - Current
Spanish and English Teacher
La Mexicana, Spanish School
12.2022 - 12.2023
Administrative Assistant
Specialized Law Firm in Civil Matters
03.2020 - 12.2022
Event Organization
Organización Civil JAB. Coloreando Tu Vida
01.2019 - 07.2019
Certificate - Excel Applied to Business
Universidad Austral
Bachelor's Degree - International Relations
Universidad Autónoma de Guadalajara
Certificate - Governance and Electronic Public Administration
Universidad Anáhuac
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