Monica Magallanes Morales
Nezahualcoyotl
Summary
Dynamic and results-driven professional with a strong background in customer service at Supracare S.A De C.V. Proven ability to enhance customer satisfaction through personalized assistance and effective conflict resolution. Skilled in point-of-sale systems and team collaboration, consistently streamlining processes to improve efficiency and elevate the shopping experience.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
4
4
years of professional experience
Work History
Cajera
Supracare S.A De C.V
10.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash register area, ensuring compliance with company policies.
- Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
- Collaborated with team members to streamline checkout processes, reducing wait times.
Vendedor De Piso
Grupo AXO
07.2021 - 09.2023
- Increased customer satisfaction through personalized service and product recommendations.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Engaged with customers to determine needs, providing tailored solutions to enhance sales.
- Collaborated with team members to execute promotional campaigns effectively.
Education
Preparatoria - Ofimatica
Cetis 56
Nueva Tenochtitlan, Gustavo A. Madero06.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Conflict resolution
Timeline
Cajera
Supracare S.A De C.V
10.2023 - Current
Vendedor De Piso
Grupo AXO
07.2021 - 09.2023
Preparatoria - Ofimatica
Cetis 56
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