Running, reading, plants, food, culture
Hi, I’m
Rafael De La Cruz Gonzalez
IT Manager
Guadalajara
Summary
Insightful Information Technology Manager with 22 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
23
years of professional experience
7
years of post-secondary education
4
Languages
Work History
The American School Foundation of Guadalajara, A.C.Guadalajara
Gerente De Recursos Tecnológicos
01.2001 - Current
Job overview
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated leadership skills in managing projects from concept to completion.
- Strengthened communication skills through regular interactions with others.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
Education
Universidad De GuadalajaraGuadalalajara, Jalisco
Bachelor of Science from Computer Science
03.1992 - 01.1996
Universidad Central Marta AbreuLas Villas, Cuba
Master of Science from Applied Computing
09.1999 - 05.2000
Instituto Universitario De PostGradoBarcelona, España
Master of Arts from Technology Applied To Education
01.2010 - 12.2012
Skills
Budget administration
Project lifecycle management
Infrastructure development
Requirements analysis
Maintenance and Repair
Multitasking Abilities
Flexible and Adaptable
Cultural Awareness
Active Listening
Dependable and Responsible
Google Workspace
MS Office
Clerical Support
Interests
Timeline
Instituto Universitario De PostGrado
Master of Arts from Technology Applied To Education
01.2010 - 12.2012
Gerente De Recursos Tecnológicos
The American School Foundation of Guadalajara, A.C.
01.2001 - Current
Universidad Central Marta Abreu
Master of Science from Applied Computing
09.1999 - 05.2000
Universidad De Guadalajara
Bachelor of Science from Computer Science
03.1992 - 01.1996