Reyna Amezcua

• Establishing relationships with customers and the community to generate long-term business growth in the diving industry.
• Training on scuba diving equipment and sales strategies for the sales team.
• Developed compelling presentation decks to gain approval for ideas and communicate result.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Built relationships with clients to establish new contracts.
• Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Led successful contract negotiations resulting in long-term agreements that benefited both parties involved strategically.
• Achieved growth targets by devising creative promotional campaigns designed to attract new clients while retaining existing customers.

Guide groups of people on snorkeling and diving tours.

• Group management to ensure enjoyable experiences during the tours.
• Briefing gruops to preserve safety and enviromental conservation.
• Experience with customer service, billing, and reservations.