Power BI
Carolina Silveira
Business Analyst
Mérida,YUC
Summary
Industrial engineer with more than 8 years experience seeking to transition to Business Analyst. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Posgraduate Coordinator
Anáhuac Mérida
Mérida
07.2021 - Current
- Used coordination and planning skills to achieve results according to schedule.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Managed team of teachers, overseeing hiring.
- Worked with students and teachers to understand needs and provide excellent service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Carried out day-to-day duties accurately and efficiently.
Regional Training Manager
Instituto Yucateco de Emprendedores
Mérida
10.2018 - 12.2020
- Coordinated technical training and personal development classes for staff members.
- Coordinated technical training and personal development classes for entrepreneurs.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Developed and implemented updating training programs.
Project Management Coordinator
Ayuntamiento de Mérida
Mérida
01.2017 - 09.2018
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Assessed business requirements to create focused solutions.
Project Management Coordinator
Anáhuac Mérida
Mérida
11.2013 - 12.2016
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Assessed business requirements to create focused solutions.
Junior Data Analyst
Latam Airlines
Santiago
05.2012 - 10.2013
- Developed diagrams to describe and lay out logical operational steps.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Participated in internal audits regarding quality management system.
- Investigated operational issues and implemented resolutions to reduce downtime.
- Provided recommendations to improve service for direct clients.
- Assessed business requirements to create focused solutions.
- Created and monitored KPI's, reports and dashboards for managers and stakeholders.
Education
Bachelor of Science - Industrial Engineering
Universidad Anáhuac Mérida
Mérida, México 01.2006 - 06.2010
Master of Science - Master in Business Intelligence And Data Analytics
IEBS
Madrid, Spain 10.2021 - Current
Skills
Planning and Coordination
Teamwork and Collaboration
Excellent Communication
Decision-Making
Multitasking Abilities
Critical Thinking
Attention to Detail
Data quality assurance processes
Project Management
Business needs analysis
Process Mapping
Data analysis
Data visualization
Software
Qlik Sense
Timeline
Master of Science - Master in Business Intelligence And Data Analytics
IEBS
10.2021 - Current
Posgraduate Coordinator
Anáhuac Mérida
07.2021 - Current
Regional Training Manager
Instituto Yucateco de Emprendedores
10.2018 - 12.2020
Project Management Coordinator
Ayuntamiento de Mérida
01.2017 - 09.2018
Project Management Coordinator
Anáhuac Mérida
11.2013 - 12.2016
Junior Data Analyst
Latam Airlines
05.2012 - 10.2013
Bachelor of Science - Industrial Engineering
Universidad Anáhuac Mérida
01.2006 - 06.2010