César Enrique Cossi Chávez
Merida
Summary
Experienced Administrative Manager with over 5 years of expertise in personnel management, data analysis, forecasting, and development. Skilled in customer service and adept at creating strategies for vendor reconciliation to optimize organizational tools. Seeking growth opportunities in the real estate and technology sectors to support internal processes and enhance customer service.
Overview
8
8
years of professional experience
Work History
GERENTE MESA DE AYUDA
LAYER7, S.A.P.I. DE C.V
2023.01 - Current
- Seguimiento de firma de contrato a clientes Solicitud de pago de factura a clientes Apoyo a contratación de clientes.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
AUXILIAR COMERCIAL
LAYER7 , S.A.P.I. DE C.V.
2023.05 - 2023.11
- Seguimiento de Gerentes Comerciales Análisis de Datos Proyecciones de Ventas
- Designed optimized filing system for office to maximize efficiency.
- Created, edited and forwarded spreadsheets and documents.
- Maintained office supply inventory and ordered new supplies when needed.
- Answered [Number]-line phone system and directed calls to optimize office communications.
Emprendedor En Grupo COEC
GRUPO COEC
2018.01 - 2023.05
- Construcción privada en general
- Supervisión de Obra
- Contacto con proveedores de materiales de la construcción
- Gestoría de procesos dentro de la construcción
- Contacto con clientes
- Búsqueda continua de clientes
- Creación de presupuestos y manejo de Excel.
- Devised processes to boost long-term business success and increase profit levels.
- Determined business plan, mission statement, and vision.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Generated additional revenue streams through constructive partner and client relationships.
VENDEDOR
TISENTI OMPTIMUM NUTRITION
2017.01 - 2018.01
- Atención al cliente
- Ventas
- Contacto con proveedores y manejo de inventario
- Utilización de estrategias de Marketing.
- Supported efforts to isolate and identify issues related to discrepant raw materials.
- Led analytical efforts for alternate sources of raw materials.
- Understood and interpreted manufacturing audits and other industry standards.
- Analyzed key raw materials to isolate risk points and recommend risk mitigation.
SERVICIO SOCIAL
TESORERIA MUNICIPAL METEPEC
2017.03 - 2017.06
- Tramites dentro de la dirección de tesorería (archivo general municipal)
- Contacto con los contribuyentes.
- Operated basic highway maintenance and traffic equipment to sustain, repair and clean highways and right-of-ways.
- Entered job information into work management system.
- Completed minor repairs, preventive maintenance, refueling and pre-trip inspections on vehicles and equipment.
- Helped keep city running smoothly in winter with prompt snow and ice removal.
Education
Licenciatura en Administración Pública -
Universidad Anáhuac
Ciudad De México´12.2020
Skills
- Manejo de paquetería Office Avanzado
- Manejo de CRMS intermedio
- AutoCAD básico
- Buena comunicación
- Atención al cliente
- Liderazgo
- Responsabilidad
- Trabajo bajo presión
- Asertivo y Proactivo
Languages
Inglés nivel C1
Timeline
AUXILIAR COMERCIAL
LAYER7 , S.A.P.I. DE C.V.
2023.05 - 2023.11
GERENTE MESA DE AYUDA
LAYER7, S.A.P.I. DE C.V
2023.01 - Current
Emprendedor En Grupo COEC
GRUPO COEC
2018.01 - 2023.05
SERVICIO SOCIAL
TESORERIA MUNICIPAL METEPEC
2017.03 - 2017.06
VENDEDOR
TISENTI OMPTIMUM NUTRITION
2017.01 - 2018.01
Licenciatura en Administración Pública -
Universidad Anáhuac
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