Jorge Ramon Raffta Zazueta
Navojoa
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results. Highly experienced [Job Title] with proven track record of delivering precise interpretations and translations between English and other languages. In-depth understanding of cultural nuances to effectively bridge communication. Dedicated to accuracy and reliability.
Overview
2
2
years of professional experience
Work History
Medical Interpreter
DATAMARK
09.2022 - Current
- Developed strategies to perform accurate and consistent translations.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Educated healthcare providers about the importance of interpreter services and how to effectively utilize them during patient interactions.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Customer Service Representative
ResultsCx
05.2022 - 08.2022
- Responded to customer requests for products, services, and company information.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Customer Service Representative
Teleperformance
09.2021 - 04.2022
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
No Degree - Engineering (Pre-Engineering)
Itson
Navojoa, Sonora, Mexico05.2022
Skills
- Procedure interpretation
- Ethical Codes Adherence
- Patient Assessment
- Consecutive Translation
Languages
English
Advanced (C1)
Timeline
Medical Interpreter
DATAMARK
09.2022 - Current
Customer Service Representative
ResultsCx
05.2022 - 08.2022
Customer Service Representative
Teleperformance
09.2021 - 04.2022
No Degree - Engineering (Pre-Engineering)
Itson
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