Wide experience in customer service and customer experience. Also having a good performance in communication and oratory. Furthermore, I have experience as an AI trainer. I am able to follow processes in several software programs and have a passion for language learning. Having said that, I am glad to say that all of this has led me to work with Indians, Filipinos, Americans, and Spanish people.
I did collaborate with Philippine, American, Indian, and Spanish specialists to perform the following functions:
-Collect medical insurance benefits for specific medications.
-Follow relevant processes, written as verbal quality controls depending on the organization or corporation that the medication is from in every single case.
-Being the first quality control filter for the collected information, following the accurate quality process.
-Constantly training AI for an enhancement in the collection of information and time-optimizing.
-Regularly joining in meetings, as for daily activities, as for new enhancement projects, and as for feedback proposals.
Certified bestowed by "ET SET Certificate" Having a C1 as a result in CEFR scale.
Certified bestowed by "ET SET Certificate" Having a C1 as a result in CEFR scale.